Crash on open

Discus and support Crash on open in XBoX Games and Apps to solve the problem; Since the Creator's update, Mahjong will ALWAYS crash on open. You get to the point where an ad will play, but when the ad completes, mahjong just... Discussion in 'XBoX Games and Apps' started by Steve Kowal, Apr 12, 2017.

  1. Steve Kowal
    Steve Kowal Guest

    Crash on open


    Since the Creator's update, Mahjong will ALWAYS crash on open. You get to the point where an ad will play, but when the ad completes, mahjong just exits without presenting any type of error code. I pulled this from the event viewer after one of these crashes.
    It always produces the same error:

    Faulting application name: Mahjong.exe, version: 1.0.0.0, time stamp: 0x58a6c0aa

    Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb

    Exception code: 0xc0000374

    Fault offset: 0x00000000000f775f

    Faulting process id: 0xa5c

    Faulting application start time: 0x01d2b3e856e8164f

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftMahjong_3.5.2171.0_x64__8wekyb3d8bbwe\Mahjong.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

    Report Id: fc2172e2-8b4b-46e4-bef0-44529d176bce

    Faulting package full name: Microsoft.MicrosoftMahjong_3.5.2171.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    I've uninstalled and reinstalled the app with no change occurring I've rebooted and checked windows update to make sure I'm the latest patch - which I am. FYI.

    :)
     
    Steve Kowal, Apr 12, 2017
    #1
  2. ModestFanatic
    ModestFanatic Guest
    Recore poor performance

    it's just as bad on pc. it crashes soon as you try to open it
     
    ModestFanatic, Apr 12, 2017
    #2
  3. NYJets12
    NYJets12 Guest
    Fix game app on windows phone !!!

    Just updated the game app on windows phone 8.1 1 second after you open it it crashes please fix
     
    NYJets12, Apr 12, 2017
    #3
  4. creepdevil Win User

    Wolfenstein II: The New Colossus black screen

    I tried to reinstall the driver and the driver software, but the game crashed after opening the game. Now there is no pop-up window and black screen, it just crashed directly. After opening the game, it crashed directly after one or two seconds.
  5. aledirksen01 Win User

    Why does Rocket League crash everytime I start up the game

    Is this on the PC or another platform? How exactly is it crashing? Is it at least opening up for a while before it crashes?
  6. choppyseize Win User

    My friends profile crashes when she tries to sign in.

    Does it only crash when she tries to open up Siege or is it crashing whenever she signs into the console ?
  7. HellaBallin Win User

    Trouble with party and snap.

    Same. To boot, Skype crashes upon opening it.
  8. BaDdawg 865 Win User

    Dead cells crashing

    Same thing happens to me. Opens to the menu, then crashes.
Thema:

Crash on open

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