Country / Region Payment

Dagomir... · Feb 10, 2020

I have recently moved from Poland to the UK however anytime I try to purchase an Xbox 360 game digitally, it bills it in the polish currency (Zloty) despite me changing it the region and country. I don't know why it keeps changing the currency but for the
first few seconds when I select 'see the price' it shows it in GBP but then changes it to the other currency. Please help.

Thanks.

:)

Robby Sayles

When you change the region, you may want to log out and log back in, hopefully this will help.

mareledanut

Hi, i had the same issue when i moved, changed the region and all but nothing worked. I contacted Microsoft Support on chat and they ported me but had to reset all my subscriptions while doing this. Hope this helps.

NaZoooom

Hi Dagomir...,

Check out the Update your Microsoft account if you’re moving to a new country or region support page.
This is a 3 step process and worth you checking this to see you have done everything you need to to stop the above from occuring.

Hope this helps

let us know how you get on.

WPAK

Hi there,

even if the currency is the same as other countries, payment options etc. are still linked to a specific country region.

So you won't be able to change your region to another country and pay for games or subscriptions with a payment option for your country.

Obsessive Power

http://support.xbox.com/billing/manage-payment-options/change-xbox-live-country-region

Country / Region Payment