Countdown game sale reward not working

Hi, one additional suggestion- Xbox typically has a yearly "Countdown" sale that starts just before Christmas and lasts through at least the end of the year. The last couple of years, it's also had a massive number of titles available at a discount, similar
in quantity to the Black Friday sale. I think it's a pretty safe bet that there will be another such sale this year announced shortly before Christmas. That said, while there are usually a huge number of games on sale during the Countdown sale, if you're
looking for a specific game that's on sale during the current Black Friday sale, there's no guarantee that it will be on sale during the Countdown sale too. If you just want to get him started with a few great games that happen to be on sale, though, it might
be worth it to wait until this sale. Hope that helps!

The sale that is on now is the countdown to Christmas sale. There won't be a big sale like this one until sometime next year.

But most DLC eventually goes on Sale, whether it is a weekly sale, or the end of year new years countdown sale, everything gets a sale eventually

Unfortunately games on disc cannot be used on the Xbox One S All-Digital Edition. You can return them for Xbox Gift Cards and buy them digitally.

Xbox has the Countdown Sale going on now where you can save up to 67% on digital games. Ultimate and Gold members save up to 10% more.

https://www.xbox.com/en-US/promotions/sales/countdown-sale

The countdown sale ran for 2 weeks so even with the errors at the end of the sale, there was still plenty of time to make purchases from it. Sales are usually not extended when there are issues like that. You'd have to wait for the game to go on sale again.