Couldn't sync data with cloud.

Discus and support Couldn't sync data with cloud. in XBoX Games and Apps to solve the problem; Been trying to play Forza 6. Upon startup, it says syncing data. Gets to about 16% then pops: We couldn't sync your data with the cloud just now... Discussion in 'XBoX Games and Apps' started by baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379, Oct 7, 2015.

  1. baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379
    baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379 Guest

    Couldn't sync data with cloud.


    Been trying to play Forza 6.

    Upon startup, it says syncing data. Gets to about 16% then pops:

    We couldn't sync your data with the cloud just now

    AvedisWolf

    Try syncing again or use this game or app offline. ()

    I've tried again numerous times.

    I've even uninstalled and reinstalled Forza 6.

    Any issues with the cloud? With FM6?

    Thanks.

    :)
     
    baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379, Oct 7, 2015
    #1
  2. MiniScrat121
    MiniScrat121 Guest
    Cloud Data Sync Error

    Yes. How it appears on screen:

    We couldn't sync your data with the cloud just now



    Try syncing again or use this app offline. (0)

    *Try again* *use offline*
     
    MiniScrat121, Oct 7, 2015
    #2
  3. Berkbelts
    Berkbelts Guest
    Some friends deleted and I can't re-add them

    I did unplug it the other day when I was talking with support. I'll try it again but I think its a cloud issue. I just tried to play Fallout but it just gave me the error " We couldn't sync your data with the cloud right now."
     
    Berkbelts, Oct 7, 2015
    #3
  4. baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379
    baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379 Guest

    Couldn't sync data with cloud.

    I have taken this conversation up with XBOX and Forza support via Twitter.

    I will continue to update this thread so it can be searchable in the future if somone else searches for this issue.

    My first step is to re-install everything pertaining to Forza Motorsport 6.

    This will take a while, and I have a 9-5 job, so updates will follow this evening.
     
    baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379, Oct 8, 2015
    #4
  5. baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379
    baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379 Guest
    The problem seemed to have been related to ATT Uverse internet.

    Even though I have a solid 75/7 connection, and everything else works fine, as soon as I tethered my X1 to my T-Mobile iphone connection, and tried, it worked on the first attempt.

    Just for a test, I reset the xbox, and tried again. Uverse fails, Cellular tethered connection works perfect.

    I have opened a ticket with ATT, but they are pointing the finger at MS.

    I guess, in the end, Try another connection, even if you are 100% sure your home connection is solid!
     
    baw-5ACA33FC-92DB-459E-836D-0DD1F5F4C379, Nov 1, 2018
    #5
  6. MiniScrat121 Win User

    Cloud Data Sync Error

    Yes. How it appears on screen:

    We couldn't sync your data with the cloud just now



    Try syncing again or use this app offline. (0)

    *Try again* *use offline*
  7. ZombieOrbit44 Win User

    Can't sync Fallout 4 game data with the cloud.

    Here is what usually happens: I start the game like normal, and before the start menu comes up, a message pops up that says "Syncing Data". Then it takes about 15 minutes to reach around 30% sync, then it gives a message that says "We couldn't sync your
    data with the cloud just now. Try again or play offline". Very rarely does it ever go over 30% sync, but it never reaches 100%.
  8. Berkbelts Win User

    Some friends deleted and I can't re-add them

    I did unplug it the other day when I was talking with support. I'll try it again but I think its a cloud issue. I just tried to play Fallout but it just gave me the error " We couldn't sync your data with the cloud right now."
  9. The Mike Fresh Win User

    my Xbox one games are not saving

    Do you use your account on more than one Xbox one? Does it say couldn't sync to cloud or does it say couldn't access cloud?
  10. ChiefJoboo Win User

    When starting a game offline and the sync data loads, could it retrieve my data to keep going?

    You have to be online to sync data with the cloud. Your local save is always saved to your console. If you don't sync to the internet when you haven't in a while, if you somehow lose your saved data you can not sync it back, but you rather get the last synced
    data sent to the cloud.

    For more info see here:
    https://support.xbox.com/games/game-setup/cloud-game-saves-faq
Thema:

Couldn't sync data with cloud.

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