couldn't sign into xbox live with Dirt 5 (0x89235107)

Hi AlJJK! My name is Ricardo an independent advisor ready to help you with this situation!

Please go to the settings of your Oc and click on windows update, after this please check for pending updates

After this open the Microsoft store app and click on your library on the bottom left corner and get updates

After this log out the Microsoft store app/Xbox app and the console companion app, restart the Pc, log back in all the apps

Hi Ricardo

Thanks. I have updated all required updates (including optional) via windows update. Also updated MS Store library which updated gaming services.

However, after installing above and restarting the PC, same problem still presents for Dirt 5. So far no issue with other games.

Any other solution?

Hi Ricardo

I performed a reset of Dirt 5 in Apps, restarted PC and uninstalled/reinstalled the game.

Still same error displayed during xbox live login when game is launched.

Not sure what's wrong still when other games are working. What else can be done here?

Have you tried reinstalling the game after the updates? You can before that try this

Complete given below directions to reset the app in Windows

Step 1: Open the Settings app. This can be done by clicking its icon in the Start menu or simultaneously pressing Windows logo + I.

Step 2: Click the Apps category icon and then click Apps & features to see all installed apps as well as classic desktop programs.

Step 3: Click on the app that you want to reset to see the Advanced options link. Click on the same (advanced options link).

Step 4: Finally, click the small Reset button. When you click the Reset button, you will find a small dialog box with “This will permanently delete the app’s data on this device, including your preferences and sign-in details.” Click the Reset button in the opened dialog box to reset the app.

Step 5: Once the Reset is done, you will see a check sign next to the Reset button. And restart the Pc

Hello, Kiratpal S. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, I can suggest this potential solution. Please try it and share your comments.

Step 1. Search “Services” by using the Windows search functionality and look for the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

Step 2. For each service: Right-click on the service > Properties.
In Startup Type, set the service to Automatic.

If the service isn’t started, click Start > Apply > OK to save changes, restart your PC and try again.

Note: In case GamingServices can't be modified, skip that one.

Furthermore, in case that didn't work, I would like to ask what other potential solutions you have tried before creating this post.
Please describe each one.

Regards,

Arturo.