"Couldn't save your changes" Home Xbox

Kinky Twins · Jun 28, 2017

I have been gameshared through my brother for the last year, and two days ago when I opened a game it says that I do not own it. It still shows that it is my home Xbox, but when I try to do it I get an error message. I've tried contacting support, removing
the accounts, and power cycling. Any help?

:)

Mister Maka · Jun 28, 2017

Couldn't save your changes home Xbox

Hey there Josh T 42.

Have you recently changed your Xbox One Home console? If so, how many times have you changed it within the last year? Keep in mind only 5 Xbox One home consoles can be chosen within a rowling year.

Josh T 42 · Jun 28, 2017

Couldn't save your changes home Xbox

I have one Xbox and one account but whenever I try and make it the home Xbox I get

Couldn't save your changes: something went wrong when we tried to save your changes. Please make your changes again.

I contacted support and was given all the default advice from power cycle to factory reset and nothing worked.

If anyone has an idea please share

OndoyBahista · Jun 28, 2017

I believe that there is currently a known issue about My Home Xbox settings.

You can try to restore your console back to factory defaults (Keep My Games and Apps) as a workaround. It worked for some.

Reset Xbox One Console to Factory Defaults

Mister Maka

Hey there Josh T 42.

Have you recently changed your Xbox One Home console? If so, how many times have you changed it within the last year? Keep in mind only 5 Xbox One home consoles can be chosen within a rowling year.

OndoyBahista

I believe that there is currently a known issue about My Home Xbox settings.

You can try to restore your console back to factory defaults (Keep My Games and Apps) as a workaround. It worked for some.

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

HITMAN0569

Have you been switching your home xbox a few times already?

There is a limit of 3 times in a year (from first switch)

I just got 3 switches back last night

CrazY1985

Have you been switching your home xbox a few times already?

There is a limit of 3 times in a year (from first switch)

onyxishere

Only phone support can offer a reset of the Home option. If you've already gone that route and it is not working then give them a try again. Click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false

"Couldn't save your changes" Home Xbox