couldn't connect to an xbox live account

xinz · Dec 12, 2015

how to share out old game pictures?

I have a local account on Xbox 360, and I played many Xbox kinect games. then i created another account for watching videos, connecting to xbox live.

now I'd like to share the game pictures I played Kinect games using local account. according to the help doc, I need to go to "privacy" and change the setting, but the setting is greyed out. So I figured I need to connect it to live account, However,
when I clicked the "sign in" selection, it asked me to pick existing accounts already in my xbox (which i don't want to), when I clicked the "sign up" selection and pick on windows live account I already have, it says "this account is already linked to a
different xbox profile..."

so what to do next?

thanks in advance!

:)

z IL e IR o IY · Dec 12, 2015

Xbox Live being mean

Until about 4:00 this morning, everything was fine. But suddenly, I couldn't connect to xbox live. I tested my connection and it was fine. I tried a different account and got into xbox live. I tried my account. Nothing. I restarted my router. Still couldn't
connect. I tried waiting a few hours. Still couldn't connect. I looked at my service alerts and they said I was okay. Still, could not get into xbox live. I have no idea what happened or how to fix it.

autumnneko · Dec 12, 2015

I selected the $1 Gold and it says that my xbox couldn't connect to xbox live but my WiFi is next me

I selected the $1 Gold and it says that my xbox couldn't connect to xbox live but my WiFi is next to me and I'm signed in a Xbox live account?!?!?

M3tal Daz3 · Dec 21, 2015

As I understand you are trying to turn your offline profile into a gamertag. Correct?

If so follow these steps:

Sign in to the profile that you want to convert from an offline profile to a gamertag.

Go to Settings and then select Profile.

Select Join Xbox Live.

Enter your first name.

Enter your Microsoft account email address.

Enter your Microsoft account password.

Verify the information on the screen.

Verify the current privacy settings.

Review the Terms of Use and then select I accept.

Mind you this feature is currently unavailable for child accounts.

JayO Donnell

I did that then it deleted my account and I tried to download it but it said couldn't connect to Xbox live

SPEEDER1143

it was saying it couldn't connect to xbox live when I was connected

torsalyen

I currently am having the same issue I was playing fine last night between 11 an 12 then when. I got up this morning I couldn't log into Xbox live even though I tested my connection and had nothing wrong with my connection so I tried to resign in and still
couldn't so it told me to redownload the account so I tried and I got error 80004005 and it made the account disappear from my Xbox

ShinAkumaRev

I get the error code 80151911. When I run the test it says Live Connection Error.

Restoring to Factory Defaults didn't work so I deleted my profile and cleared the cache only to find out I couldn't redownload it because my xbox couldn't connect to xbox live.

Stevesteve8

i tried more i couldn't, i try to download profile more asks to connect to xbox live, but then as i said the account is banned, but i think it's the console, what now? to lose me, there's no way?

couldn't connect to an xbox live account