Could you please help me redeem my Roblox gift card?

Hello Microsoft,

hope this email finds you well. I am writing to seek assistance regarding an issue I encountered while attempting to redeem a gift card on my Roblox account.

The difficulty I am facing arises from the fact that the gift card I received has a different currency than the one associated with my Roblox account. When attempting to redeem the gift card, I noticed that the options available for currency selection were limited, which left me unsure of how to proceed.

Previously, it was possible to change the location or country associated with an account to accommodate different currencies for redemption. However, it appears that this option is no longer available after a recent update to the Roblox platform.

I kindly request your guidance on how I can effectively redeem my gift card, given this situation. It would be greatly appreciated if you could provide alternative solutions or workarounds that would allow me to utilize the value of the gift card within my existing Roblox account.

I apologize for any inconvenience caused, and I sincerely hope that we can find a resolution to this matter. Thank you for your attention to this issue, and I look forward to your prompt response.

Greetings,

(Xxiana - Roblox User)

:)