Could you check myreward account?. I don't receive any deposits since october

Hello RadBrowMK,

Your deposit is being prevented due to a mismatch between your Brazilian Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
, wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date and not a date of "???", then
your account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Hello BoUnTy KiLlAh10,

We do not see any deposits from our program into your account since October 7 2013. Any Credits deposited at that time would have expired by now. For future reference, you can see a record of all your Credit and deposit events from your MyStatement on the
MyRewards page.

Hello x Firefly 42 x,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process detects that it is not correctly receiving the primary billable account to deposit into for your Microsoft Account, and thus aborts
the process. Depositing into any other payment account besides the primary account could lead to many different issues, most likely of which is funds being deposited somewhere that they cannot be accessed. This is an issue that we are working on resolving
with another team since we are not able to fully access the database containing billable account information. While they have been able to provide fixed deposits like your previous deposit, at the moment, we have not received an estimate on when this problem
will be resolved. We apologize for the inconvenience.

We see that you have been accurately Rewarded. Keep in mind that as stated on the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We only calculated October MyVIP on the sixth this month, and those Credits are now pending.

We do not have any indication that you took the October survey. Please be sure to fully complete the survey until you see the confirmation message at the end of the survey.

Hello Virgo Ink,

You received the Credits on October 14th. They were then deposited on the 26th. You can review all Credit events from your MyStatement on the MyRewards page.

Hello scouse peakey,

We see that your Rewards are accurate. Since your recent purchases have only been in August and October, you received payback Credits in October, which you can review via your Statement on the MyRewards page. However, we see multiple Credit and deposit events
beyond that. Regarding October MyVIP payback Credits, from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. Since you seem to be unfamiliar with the program, please keep in mind that pre-orders are not eligible for MyVIP, so your purchase of Assassin's Creed will not award
payback.