Cortana volume down command

Sounds like Cortana is hearing voice commands through the headset which a new feature that was added with the update. Try turning down the volume a little on the headset so Cortana won't respond to what's coming out of the headset.

Hey there blim,

To clarify, Is the issue that you're having that when you say a command such as "Hey Cortana, Volume Up" and the volume is no longer turning up? Or something else such as the console is seeing the command, but nothing is happening.

Are you using Cortana on the console or are you only using the standard "Xbox" commands right now.

Let us know!

Cortana should respond if you have a headset or Kinect hooked up. Try saying a command at the same time such as "hey cortana, volume up" it should prevent the sorry I didn't hear anything prompt and instead just do the command.

Hey FLUXCAPASITR609,

First off, let's start by trying a few different remote codes out:

• 3229 (This should be the correct remote code, but the following are worth a shot as well.)
  
• 1441
• 0158
• 1058

If the issue persists on those remote codes, let's try disabling Cortana to see if the Xbox commands produce similar results. To do this, navigate to 'All settings' by scrolling down on the Xbox One guide menu. Within the settings menu, scroll down to 'System'
and select 'Cortana settings'. On the Cortana settings menu, select to turn off Cortana and restart your Xbox One console.

Once you've booted back up, try commands such as 'Xbox, volume up!'. Keep us posted!

Thanks for your feedback. Most of my commands are turn on, turn off, adjust volume. I may try again on the Turn On - after a dozen attempts, I couldn't get it to respond at all (even walking right up to the Kinect!). No volume or channel adjustments
at all with TV on, while the Xbox commands respond just fine.

If you cant have a same or better experience with Cortana on for basic TV functions, then it has to stay off. Again, a big disappointment, because "Hey Cortana" was supposed to be more responsive, not less, than "Xbox"