Cortana stopped working on Xbox One

Discus and support Cortana stopped working on Xbox One in XBoX Games and Apps to solve the problem; I recently purchased an Xbox One S. Cortana worked fine for a while. But now she'll hear my voice, but won't respond to any commands. When I say Hey... Discussion in 'XBoX Games and Apps' started by TBDave, Jan 7, 2017.

  1. TBDave
    TBDave Guest

    Cortana stopped working on Xbox One


    I recently purchased an Xbox One S. Cortana worked fine for a while. But now she'll hear my voice, but won't respond to any commands.

    When I say Hey Cortana, a box will pop-up with Listening. And that's it. She won't do anything beyond that. The same thing happens when I try to type a command. And it doesn't matter whether I'm signed-in or not.

    Anyone know how to fix this?

    :)
     
    TBDave, Jan 7, 2017
    #1
  2. Chedder63118
    Chedder63118 Guest
    Xbox One Cortana Says She Didn't Hear Anything, but she heard me say Hey Cortana

    Cortana on Xbox One has stopped working suddenly. I can still wake up the Xbox with Cortana, but once on, every time I say 'Hey Cortana', the Cortana box opens and immediately says "Sorry about that, I didn't hear anything" then closes.

    Anyone know what's going on and how to fix it?
     
    Chedder63118, Jan 7, 2017
    #2
  3. njdennig
    njdennig Guest
    Xbox One "on" command not working?

    Same issue here, I use Cortana. It stopped working for turning it on. It works fine once I manually turn it on.
     
    njdennig, Jan 7, 2017
    #3
  4. njdennig Win User

    Xbox One "on" command not working?

    Same issue here, I use Cortana. It stopped working for turning it on. It works fine once I manually turn it on.
  5. Peter R Fleming Win User

    Is this true death of the Kinect?

    Kinect will still work on the Xbox One with games but as for Cortana and Alexa, you will have to use your smart speaker, phone or PC. Cortana will not work with Kinect or a headset in the upcoming update.
  6. NotThatGupta Win User

    Having a issues with Kinect "xbox on" command and "instant-on" feature

    Update: I tried switching to Cortana and saying "Hey Cortana, Xbox On," "Hey Cortana, turn on," and "Hey Cortana, turn the xbox on" several times and none of those commands worked. They used to work perfectly with Cortana on my old Xbox.

    At this point, I think there is either something wrong with my machine or that the Xbox One S does not support "Xbox On" commands. I think maybe the Kinect microphone is not active when the Xbox is off. Perhaps a problem with the implementation of the USB
    port or the Kinect Adaptor.
  7. Mister Cizl Win User

    Xbox Fitness and Cortana

    Hey ClaspingBug208! Have you tried using the commands with Cortana disabled? Check out
    these steps to disable Cortana and let us know how it works!
  8. XBF Brad A Win User

    Cortana app on Windows 10, Android and Invoke can no longer control Xbox

    Hi Allicit,

    Thanks for coming to the forums. This is due to Cortana has been discontinued for the Xbox. The one available is Alexa that is why Alexa works and Cortana doesn't.

    Thanks,

    Brad
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Cortana stopped working on Xbox One

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