Corrupted Game Preventing Install on Xbox One

It'sEnder73 · Jun 17, 2021

I was trying to load up Cold War on the Xbox One earlier, but it said it needed an update, so I let it update, and it stopped installation almost immediately. I thought it was because I had a game running or something, so I closed out of everything, started the installation again, and turned off the Xbox. A few hours later, I came back, and the installation had stopped again, and it wasn't even at 0.1%. I tried to start it again, but it stopped installation the second I did, so I pressed A on the game tile, and it said that the item I was trying to use was corrupt, and I should uninstall and reinstall it, with the error code 0x80070570. I looked up the error code, but it was for the Xbox 360, and trying to look for it with the Xbox One came up with a 404 page. I uninstalled it, and it refused to reinstall. If I press on the game tile, it brings up the same page with the same error code. Has this happened to anyone else and have you found out how to fix it? I paid like $70 for this game, and I don't want to have to buy it again.

:)

BluKnight734

I read in another thread that you should goto settings and turn off 4k and make it 1080. Turn off HDR and then turn 4k back on. I did this and the game works now.

It'sEnder73

Where is this? Like, which setting?

It'sEnder73

I said that I tried it, and it didn't work.

XBF Aicha T

Hello There ! Did you try uninstalling the game g and then re downloading it again from the Xbox Store?

To Uninstall a game on your console, please follow these steps:

Start from Home (press the Xbox button on your controller to go Home).
Go to My games and apps.
Highlight the content that you want to uninstall.
Press the Menu button on your controller.
Select Manage Game or Manage App.
Press the Menu button on your controller again.
Select Uninstall.

You can then reinstall the game by downloading it again from the Xbox Store. To download the game again, search for the game in the Store, select the game, then select Install.

You can also check this link Troubleshoot slow game or app downloads | Xbox Support for further help.

XBF Diego M

Hi Tiago,

Thank you for coming to the Xbox forums. I'd be happy to answer that.

If an update for a game is canceled or removed from the queue due to a failed installation or internet disconnection, then the whole game uninstalls to prevent corruption.

Unfortunately you will just have to wait for the game to re-install.

Corrupted Game Preventing Install on Xbox One