Corrupted Captures

Discus and support Corrupted Captures in XBoX Games and Apps to solve the problem; I have these corrupted captures, and they follow my account around, they come back when deleted and they prevent me from uploading new captures, we... Discussion in 'XBoX Games and Apps' started by Prazznox, Sep 27, 2020.

  1. Prazznox
    Prazznox Guest

    Corrupted Captures


    I have these corrupted captures, and they follow my account around, they come back when deleted and they prevent me from uploading new captures, we tried everything, even factory resetting. We tried it on another xbox, the capture was still there. When
    you click on them, they are blank. Please help. I just want to enjoy my captures.

    :)
     
    Prazznox, Sep 27, 2020
    #1
  2. FabryZio3 Win User

    Game Bar

    Hey there :) that's strange! I assume you're on PC...

    So should be a corrupted file :S

    I will reinstall the capture program...
  3. Exup99 Win User

    2 weeks of corrupted captures or just not recording!

    Same problem here.

    Two different Xbox, different USB 3.1 sticks and same result.

    4k capture are corrupted after 2 sec.

    The funny part is this was working really well before they updated the way we capture gameplay.
  4. Jamwagon Win User

    I can't see my game clips on Xbox

    I can't see my deleted videos which are stuck on my game capture cloud storage
    Something is definitely going on. Xbox Support needs to acknowledge this. Game captures stored in the cloud are corrupt and can't be deleted or viewed.
  5. Zachs Vibes Win User

    3 WEEKS Game Captures Corrupted!!!!!

    Before the problem will be solved you can upload your clips on external harddrive connected through usb, if you have some..
    I... did... what.. did you read the post? How can i even download them to an external when i can't even have them properly recorded in the first place?
  6. fizzyBLACKpop Win User

    3 WEEKS Game Captures Corrupted!!!!!

     Xbox complaints contacts
    • Email Phil Spencer (Vice President) on L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
    • Call Customer Care on L: 1-800-MICROSOFT (****)
    • Visit Microsoft Customer Care
    • Email Satya Nadella (CEO) on L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
    • Tweet Xbox Support
    • Tweet Microsoft Support
    • Watch https://www.youtube.com/microsoft
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Corrupted Captures

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