Correlation Id: 8fc8ceeda290425b80941f9b6a5acf33 Timestamp: 2025-03-27T13:19:54.913Z

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your account on the Xbox App.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

May I have the exact error message you are getting when you tried to sign in?

Please give an update. Thank you very much.

Correlation Id: b0d95c5ec2a24f31b5c02103ea7d6d7f

Timestamp: 2023-11-30T07:25:18.613Z

I have this information from the prompt:

Correlation Id: e031135c9f8a473bb76dbd0c7f0565a7

Timestamp: 2022-07-21T06:51:28.735Z

I moved the installer to my documents folder and no change. Also, in looking at the log below are the errors that occur(ed) and in the order they are listed in the log. I believe these are from after the GFWL client was "fixed" by microsoft's engineers.
I have removed the extremely long detailed info in brackets as it can take up a several pages I think. Here are all errors I got on March 27th when I originally posted this:

1. 2016-03-27T13:21:08 Error SignIn
   Could not authenticate using cached token to live id.
2. 2016-03-27T13:21:54 Error General
   Failed to retrieve purchase history.

My router is redirecting me, only on the ambassadors page & wont let me sign in as my request is a "get" & it should be a "post"!

Request Id: 99d9fe29-f66a-4d38-b5d4-1c24e53e5400

Correlation Id: 79eb2eb6-0af4-4410-971b-bf5decc51295

Timestamp: 2020-09-15T10:51:00Z

Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request.