Correct email address

Discus and support Correct email address in XBoX Rewards & Social to solve the problem; I have checked, and you do in fact have my correct and most up to date email address. d5ad498d-3236-43b7-9e18-c99bfb9cd431 Discussion in 'XBoX Rewards & Social' started by Drewsted, Jan 3, 2017.

  1. Drewsted
    Drewsted Guest

    Correct email address


    I have checked, and you do in fact have my correct and most up to date email address.

    :)
     
    Drewsted, Jan 3, 2017
    #1
  2. JordanLegg
    JordanLegg Guest
    Email Address is correct

    My rewards have came through but on rewards page it is asking me to create a post if my email needs to be updated or if it is correct. My email address is correct hence this post. Thanks
     
    JordanLegg, Jan 3, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Email address is correct

    Hello Alaffy,

    We see that you have received this notification because our system has detected that on our email list your messages are not being delivered. While this will not negatively impact Rewarding, it will cause you to not receive communications from our program.
    Can you confirm that you have not been receiving communications from our program, and that you would like to be included in our messaging?
     
    XBLRewards8, Jan 3, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Correct email address

    Hello Drewsted,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning despite
    confirming they have a valid email. We'll update you here once we have found the source of this issue.
     
    XBLRewards8, Jan 4, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Drewsted,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Email address is correct

    Hello Alaffy,

    We see that you have received this notification because our system has detected that on our email list your messages are not being delivered. While this will not negatively impact Rewarding, it will cause you to not receive communications from our program.
    Can you confirm that you have not been receiving communications from our program, and that you would like to be included in our messaging?
  7. XBLRewards8 Win User

    Correct email address

    Hello Drewsted,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  8. XBLRewards8 Win User

    Email Address is correct

    Hello L3GG,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  9. XBLRewards8 Win User

    Email Address is correct

    Hello L3GG,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
  10. XBLRewards8 Win User

    Correct email address

    Hello Drewsted,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning despite
    confirming they have a valid email. We'll update you here once we have found the source of this issue.
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Correct email address

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