converting the code to a different region

Hello, so I contacted the general hotline and directed me to the forum. First I came to Xbox Live Rewards Questions according

"Smwutches - Since that is not from a Rewards program offer, you would need to try posting in the sales and promotions forum for assistance." to the helpline, so now I have sent a message here.

Hello, I received a message from the xbox Congratulations service! You have completed your Goal of the game. Your mysterious gift is ... Gift card Xbox 5 USD! Run on console or Xbox.com/redeemcode by June 30, 2018. For more information, visit Microsoft.com/giftcard.
the code is not assigned to my location and has a completely different currency than in the message, please convert to Polish

:)

 

converting the code to a different region

Hello,

This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.

 

converting the code to a different region

Since that is not from a Rewards program offer, you would need to try posting in the sales and promotions forum for assistance.

 

Hey MirroPL! To clarify, is the message for Game Pass goals? If so, you may be seeing an issue if you're not located in a valid region for the promotion. What region are you physically located in? Post back and let us know!

 

The message came from xbox live at that time I had bought a gamepass and live so I can not determine exactly which service. As the account had purchased services it was and still is assigned to the Polish region, so I do not know why it happened. I am still
wondering the news from one side of the USD and after entering the code GBP currency

 

Hey MirroPL! Unfortunately, Game Pass goals are available in the US and UK only. If you are not physically located in one of those locations, you will not be eligible for the promotion. Thanks!