Controllers won't connect

Discus and support Controllers won't connect in XBoX on Consoles to solve the problem; So I have two Xbox One controllers, both of which were connected to my Xbox One up until I tried to play today. Initially, I tired the one that I had... Discussion in 'XBoX on Consoles' started by benv98, Aug 24, 2016.

  1. benv98
    benv98 Guest

    Controllers won't connect


    So I have two Xbox One controllers, both of which were connected to my Xbox One up until I tried to play today. Initially, I tired the one that I had out, which I had dropped prior to playing, which is what i thought was the initial issue. Then I attempted
    to use my second controller, but for some reason it didn't work either. I tried to reconnect both of them, but neither connected. Can I get an explanation/help?

    :)
     
    benv98, Aug 24, 2016
    #1
  2. iBeaverson
    iBeaverson Guest
    Xbox 360 controller syncing issues

    I have 0 controllers connected to my Xbox because I can't connect any. It isn't just my one controller that won't connect, none of my 4 controllers will.
     
    iBeaverson, Aug 24, 2016
    #2
  3. Furi y0
    Furi y0 Guest
    Frozen update screen and do not know how to get out of it please help!!!

    and if you restart your console it takes you back to the same screen? and your controllers won't connect?
     
    Furi y0, Aug 24, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Controllers won't connect

    Try performing a hard reset on your console EXACTLY like this. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in
    and restart the console. Once it is back up and operational test the results. Let us know. Good Luck!!
     
    {Parity}, Aug 24, 2016
    #4
  5. XA DRBATTLE Win User

    Controller won't connect

    try connect it and get to the update settings for the controller or plug it into a pc
  6. Eric VMiller Win User

    Controller won't connect .

    Could the IR receiver go bad from the power going off?
  7. Sayann X Win User

    Controller won't connect .

    Hello, connect it to your console directly with the USB cable
  8. JosefLBohorquez Win User

    Controller Won't Connect

    Thanks for the update, but. If you connect the other Xbox controller (with drift issues)
    It works as expected? (Ignoring the drift)

    May I know if you can try downgrading the controller firmware?
    https://answers.microsoft.com/en-us/xbox/forum/...

    Or please try pairing it with your phone via Bluetooth
  9. CarterFL Win User

    Controller Won't Connect

    My old controller is subject to drift issues, which apparently often effect new Microsoft controllers based on what I've read. It connects and "works" with my Xbox though, even though it's a pain.

    I tried connecting the new controller to the Xbox via USB cable, it rumbled and turned on, and it appeared to be connected to the Xbox, but none of the buttons worked or affected the movie that was playing, including the home button.

    As far as I know, there are no troubleshooting steps I can do bc the controller doesn't work, it appears to connect but the buttons don't work.

    Thanks for your help!
Thema:

Controllers won't connect

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