Controllers will not stay connected.

Hi theBeard1325,

Sorry you're having problems with your controller. Do you have one controller that is working fine and one controller that is not working? If so then it may be your controller. If not then it may be your console, which we'll need to figure out. Also can
you verify that you performed the power cycle by actually unplugging the Xbox? With the instant-on feature often the Xbox does not fully shut down. If you've done this, updated the firmware on the controller, and still are having issues then I would recommend
contacting support here to see if you still have a warranty on your controller. If you do have a warranty left on it then please
go here and you can request a new controller.

Glockman says his way worked above ^ (tape in battery compartment)

Well which is it? controller? battery shifting? console? Don't send back the console until u try the other things first.

Ok, back with an update. It was the damn console. Not my controllers, my wireless, my glass shelving, my phone.... It was the console.

If you've tried everything, and you're still having problems, do what I did and go ahead and request a replacement console. Don't even bother with customer service, just to request another console.

What a relief finally.

Solution!!! I had the same problem with mine. It has been happening since day one but seemed to get a little worse over time. It got to the point where I couldn’t play COD online at all without the controller disconnecting. It turns out that the batteries
shift in the controller causing it to disconnect. I put a small piece of foam tape on the inside of the battery cover to hold them in tighter and boom! No more problems! I use the play & charge kit so I haven’t tested with AA’s but I would imagine that it
would work. Good luck, hope this works for you guys too…