Controllers will die or disconnect and won’t reconnect. Why does this keep happening?

I should note that xbox support hasnt been any help

Does your internet disconnect and reconnect often? It could be one of the reasons why the update keeps on stopping.

I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.

It won’t work with my phone/ pc. I tried connecting it to the console with a wire, putting new batteries in, and disconnecting and reconnecting and none of those worked. I’ve tried these methods on both of the controllers

Thanks Linden for the reply? However Did you read my post? My post relates to the Xbox One Media Remote, not a controller. Although I do also suffer from controller disconnects of which I have detailed here.

www.blackforce.co.uk/.../xbox-one-reconnect-controller-disconnects-all-the-time

Why does everyone just keep referring us to the controller troubleshooting page. Everyone has tried all those steps!!!! Anyway back to the problem. The remote is not accurate enough or act the same way as any other remote.