Controllers Keep Disconnecting Xbox One

I've returned 3 controllers and bought this Brand New controller and it's still discconecting. Now it's cutting out and turning off still but more annoying so what is causing it.

:)

 

Xbox one controllers keep disconnecting ?

mine is doing it with the new call of duty xbox one

 

Xbox one controllers keep disconnecting ?

Friend, please participate in this thread:
forums.xbox.com/.../1825293.aspx

We are having the same problem since September update (1409) whose which was released in late August!!

 

Check this link about a possible solution:
https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller

 

Was already there before I posted this but thank you for trying to help.

 

If you've tried 3 different controllers and the issue is still occurring then maybe the issue is not the controller

 

I know that, that's why I asked what's causing it?

 

So do you know what is causing it or the fix?

 

Try the following troubleshooting steps (even if you already tried some of those, I'll explain why you should try again):

Take a Micro-USB data cable. Be aware, that a lot of phone charging cables only have the power lines connected, but no data lines. So make sure you get a cable that really has the data lines connected as well.

Connect the controller to the console via that cable, and check if the controller works. While you're at it, check if the controller requires a firmware update.

The reason for that is, that when the controller detects it's being connected to a console through USB data lines, it will turn off it's radio, and essentially be a wired controller.

So if the controller disconnects here, then your controller is really defective, and you might just have had bad luck and get multiple defective controllers in a freaky coincidence.

If the controller works via the USB cable connected to the console, remove the batteries from the controller, and insert the USB cable into a phone charger or USB power supply.

Since the controller isn't connected to the console, it will re-enable it's wireless radio and transmit controller signals wirelessly, while getting power from a reliable power source.

If the controller works that way, your batteries are faulty. If the controller loses the connection that way, check if there is radio interference around you. Be it neighbors with a wireless baby monitor, microwave ovens, or other devices that can interfere
with a wireless signal.

Try to get closer to the console, and see if that improves the situation.

If getting closer to the console resolves the issue, check your surrounding for devices that cause wireless interference.

Should getting closer to the console still cause issues, and multiple controllers still disconnect, it might be that the receiver in the console is defective and you need to get your console serviced.

 

Tried it all again and I found out what it was, the controllers I've been getting are for the Xbox One S and X and they're not compatible with the original Xbox One. I have verified it with 9 people even 3 more on reddit that they will disconnect on the
original xbox one. My friends bought a used one to test it and they all have the same problems so it's the controllers.