Controllers and headset disconnecting

EricMånsson · Feb 14, 2024

Since I bought my new TV (LG C3 77") I have big problems with my two controllers and Xbox wireless headset on my Xbox Series X.

The Xbox button begins to flash on the controllers and it disconnects.

The headset audio is stuttering sometimes and it also disconnects from time to time.

After spending a lot of time on investigating this it may seem like it's the Bluetooth on the TV that is disturbing the signal? Or something with the wifi?

:)

loneeXwolf

Controller disconnects without headset involved as well.

KALEEF

Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.

OCRyzen

If it's on a seperate Quadrant, than yes, it will stay on.. But, if it is assigned to a specific controller quadrant, than it will turn off or lose sync with the controller..

Plus, if you insert a wired headset to a controller, that has a assigned wireless headset, the wireless headset disconnects...

MCnDaHouse

I'm having the same problem using the chat headset that came with it. I was playing Advanced Warfare and the controller disconnected. Would not turn back on even with new batteries. Finally disconnected headset and it came on. Tried plugging in via usb.
Works without headset. As soon as I plug the headset the controller turns off and will not turn back on. Have tried resetting xbox one, unplugging it and updated the firmware in the controller. None of it fixed the problem.

El Mago tv

Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly to the controller (in the expansion port for a headset or the 3.5-mm port for a 3.5-mm chat headset).

Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller. For a 3.5-mm chat headset, the
mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.)

Controllers and headset disconnecting