Controller Xbox One and Wireless Adapter

Is this an Xbox One controller, or an Xbox 360 controller? If it's an Xbox One controller, are you connecting wirelessly to the PC via Bluetooth, or with the Xbox Wireless Adapter?

Xbox one controller with an xbox wireless adapter

Incidentally, I checked on the page where one buys the receiver, and it says that it works for *any* wireless Xbox controller, so that shouldn't be the issue either.

Can you point us to the page so we can see which wireless adapter you bought?

Due to a change in the wireless protocol, Xbox 360 and Xbox One use a completely different "language" to talk wireless.

So unless a third party created a wireless receiver that can talk both protocols, I'm afraid the Xbox 360 controller will NOT work with a Xbox One compliant wireless adapter.

It might be, that the page says that you can use "any" Xbox One controller with the Adapter (e.g. standard wireless controllers, the Elite wireless controller, the wireless speed wheel, etc.), but you will NOT be able to use Xbox 360 accessories with a Xbox
One wireless adapter.

If you're having any of the following problems with your Xbox wireless controller, please see the Xbox
Wireless Controller Solution. If you’re having trouble with one of your Xbox wireless controllers, this solution can help you troubleshoot a wide variety of controller issues. We can also help you replace a broken controller if none of these solutions
correct the problem.

• The controller isn't functioning correctly.
• The controller won't connect to your console or PC.
• You can't update the controller.

For help troubleshooting problems with an Xbox Adaptive Controller, see the troubleshooting section of All
about the Xbox Adaptive Controller.
Learn more

It is recommended to use Microsoft Wired Keyboard, as wireless adapter for keyboard will interfere with Xbox One's internal wireless adapter for Controllers or WiFi, and Xbox One does not have drivers for keyboard wireless dongle.

It's the Microsoft adapter:

https://www.xbox.com/en-US/xbox-one/accessories/adapters/wireless-adapter-windows

Observe how the copy says:

With the new and improved Xbox Wireless Adapter for Windows 10, you can play your favorite PC games using any Xbox Wireless Controller.

Note that it says any XBox Wireless controller. If it only works for XBox One controllers, that is, at the very least, misleading.

It appears that I will have to avail myself of the "hassle-free returns" policy.