Controller Won't Work In-Game after Console Streaming?

Discus and support Controller Won't Work In-Game after Console Streaming? in XBoX on Consoles to solve the problem; Often times when I play my XBOX Series X I go back and forth between two different ways of playing: Locally on TV with controller connected to... Discussion in 'XBoX on Consoles' started by brkcanuck, Jul 5, 2022.

  1. brkcanuck
    brkcanuck Guest

    Controller Won't Work In-Game after Console Streaming?


    Often times when I play my XBOX Series X I go back and forth between two different ways of playing:

    • Locally on TV with controller connected to console (wireless)
    • "Remotely" on laptop streaming console via XBOX app with controller still connected to console (wireless)
    Aside from the XBOX app streaming worse than the old XBOX Companion App, I generally don't have an issue. Going back and forth often leaves me having to force quit a game because the game won't recognize the very same controller (I only have one) that was connected before. This is weird because the controller is never connected to anything BUT the XBOX itself. I can navigate around the XBOX itself by invoking the home screen with the X button and navigating anywhere I want. I can disconnect the controller and reconnect it and the game will just not behave.

    Games behave differently. One of the ones that are the least painful is Halo Wars 2. I get the controller disconnected but can easily disconnect the controller and reconnect it just fine. I'm trying to play Chorus right now and I've got no choice but to force quit. Some time ago, I was struggling in the same way with No Mans Sky as well.

    I will say I notice this happens more often when the XBOX has been asleep for several hours (typically only notice overnight for example). I'm guessing there's some strange notion of the controller session that gets lost in the mix. Is there anyone with some help or guidance here? Is Microsoft even aware of this as an issue? Am I the only one who streams from their console while in the same room to free up the TV for the rest of the family?

    :)
     
    brkcanuck, Jul 5, 2022
    #1
  2. Lucas Lauer Win User

    Controller Won't Work In-Game after Console Streaming?

    Hello, brkcanuck. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I saw users reporting a controller not working when streaming, but not after streaming. Let's try to power reset your console and see if the issue persists:

    1​​. Turn off your console and your router/modem.

    2. Unplug all the cables from both devices (power, HDMI, etc..) and wait 2 minutes.

    3. After 2 minutes, plug all the cables in again on your router/modem and wait for all the lights to show up.

    ​​​4. Plug all the cables on your console and turn it on.

    If the issue persists, please make sure it is only happening after you stream your games to the PC as this may be an issue with your controller itself and not related to streaming.

    Also please make sure your controller is updated:

    https://support.xbox.com/en-US/help/hardware-ne...

    Waiting for your kind reply.
  3. GeorgeSykesTU Win User

    Xbox controller does not connect to the xbox after connecting to PC (tried other suggestions)

    After having turned it off and on again a few times (trying again after each time) they re-synced however i won't be using the remote stream again seeming as it can only work on the same network and was such a pain to get the controller to work again.
  4. BryceLarsen Win User

    I can't use my Xbox One controller in the Game Streaming Preview App

    I have the exact same problem. Use to stream on my phone with connected controller all the time but now controller won't work except pressing B button to stop streaming.
  5. Farscape247 Win User

    Do you need powerful hardware for Xbox One streaming?

    no you won't, it will be streaming the video source and controller commands, the xbox will be doing the grunt work.
  6. Daedric Angel Win User

    Netflix won't work after streaming.

    Well last night I skipped switching to direct to Tv and just which the output to my stream monitor to the other TV it works...lol. So for some reason leaving it hooked up to the elgato fixes the problem which makes no sence but I don't care. I am going to
    just stick to that. Thanks for trying guys.

    Btw ArminatorX, I am going to give you credit for answering since your reply was a good recommendation and in attempt to close out the question.
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Controller Won't Work In-Game after Console Streaming?

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