Controller won’t turn on

Hey there Colin!

Sorry to hear that you're dealing with this issue trying to play with your controller.

Since this is a controller issue, I would say the best course of action would be for you to try the steps here on

Troubleshoot your Xbox One wireless controller. It was posted specifically for controller issues so that should help.

When you get a chance, give that a shot and let us know how that helped in resolving the issue.

Thanks!

Hey there, colincarpenter

Welcome

If you have a cable that will plug into your Xbox controller, and Xbox Console, please try plugging this into the console to see if it is the Battery Pack or if there is something wrong with the controller its self.

Please can you tell me what type of controller you have, also?

Regards,

Have you dropped it recently if you did mabye some parts inside the controller got destroyed.

I had similar frustration so I bought rechargeable batteries and a wall plug charger, this saves a lot of money on batteries - Are your batteries hot or leaking - did you try a fresh set to eliminate the chance of bad batteries?

Perhaps the abtteries dont work for example they are old rechargeable