Controller won't sync to my xbox

I have already tried that. When I try to sync it, nothing happens. Is there a certain way to sync it. I had my Xbox on and held both sync buttons. Does my controller have to be on? My controller won't stay on unless I hold the home button.

I have 2 battery packs both charged and also tried with regular batteries, the xbox itself won't let me sync? It's not the controllers I'm certain of that, why isn't my xbox trying to sync when I press the sync button?

Having a similar issue myself. Recently got 20th anniversary controller. My son changed the batteries and it won't work now. It'll turn on the console but won't control anything.

I synced it with my phone and it works. After that, I re-synced it with the console. It appears to sync, but no functionality. Won't show up as a connected device either.

Update: I just got it to work. Multiple re-sync attempts and leaving the console unplugged for about ten min.

dose it connect if you use the USB cable 🤔

No it doesn't

Is the controller new? has it been working before?

Try to press the sync button on the controller and the Xbox console. More details can be found here on connecting your wireless controller to Xbox consoles:

https://beta.support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller

I bought it used froma friend he had it working on his console but when I got it the sync button was pushed in all the way. Then I opened up the contoller to find the sync button has completely broken off and rattles around in my contoller so pressing the
sync button on my controller is not possible