Controller wont select

Thank you for your help but my main issue is that I cannot select anything so I will be unlikely to be able to get to settings.

Hello @Hardybot54, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, please make sure to follow the following steps in order to fix your issue.

Please follow the the instructions on both links first:

Update your Xbox Wireless Controller | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

The last option would be for you to try and request a replacement for your controller from the microsoft website online.

Request an Xbox controller replacement | Xbox Support

If nothing from the steps above help you resolve the issue please try to contact the Live Support in case you are the replacement is not successful from your side.

Contact us | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

TS040 Sparky this belongs in the preview forums by selecting early access at the top of this page. The controller issue was the second update this wave wont fix it.

My Xbox simply wont turn off. I hold Home button on controller, select Console Off and it freezes, then. I have to reboot and then it turns off fine.

Here is the info on getting the Controller serviced.
https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work You will put in a service request here:
https://support.microsoft.com/en-us/devices
under your console.
Change the category to Accessories and then under select issue type select Controller. Then input your PID number from the controller and click create repair order.