Controller won't connect wireless

UnreadPack2 · Jan 17, 2016

Since the new update came out my controller will not connect to my Xbox wireless

:)

iballisticjorge · Jan 17, 2016

Headset not connecting

my headset won't connect to my x box even though it has done before. It works in other devices. I have a wireless controller. Do I need to connect it with an adapter?

It worked for 2 minutes yesterday then I unplugged it from my controller nowith it won't connect again.

Mister Maka · Jan 17, 2016

Wireless Controller won't connect to Xobox

Hey there Zombie9to5.

First, be sure you power cycle your Xbox One (hold down the power button for 8-10 seconds), then try re syncing your controller by pressing the sync button on both your Xbox One and wireless controller. If you're still having issues, is there any chance you
can test your controller with a different Xbox One to see if it connects there? If an alternate console works, the issue may be on your Xbox One console's side.

Let us know how it goes

{Parity} · Jan 17, 2016

Try taking the batteries out with the controller disconnected from the console for 5 minutes. Then do a hard reset on the console. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from
the back of the console for 5 minutes. Plug the power cord back in and restart the console. Replace batteries in controller with new ones. Power up the controller and dnce it is back up and operational test for results. Good Luck!

M3tal Daz3

If you've tried the steps on this
page and your controller still won't connect, see
Xbox One Wireless Controller disconnects or can't connect.
Controllers are assigned based on who’s holding a controller. To assign a specific controller to your profile, see

How to assign an account to an Xbox One Wireless Controller.

Obsessive Power

Hi,

I suspect you're attempting to connect an Xbox 360 wireless controller to your PC using a Play & Charge cable? Effectively making it a wired controller?

I'm afraid this won't work. Unlike Xbox One/Series X controllers, wireless 360 controllers are always wireless, connecting a Play & Charge simply charges the battery or powers the controller if no battery is present. Unfortunately the cable doesn't send data.

The only way to connect these controllers to a PC is via an Xbox 360 gaming receiver. The receiver for Xbox one controllers is not compatible.

Isaac Molina1

so in troubleshooting and deeper looking, it would appear that my PC does not inherently come with bluetooth, the only thing really connecting my controller has been the wireless adapter, although it still doesn't answer why a wired connection won't suffice. it jsut won't pick up the existence of my controller

Mister Maka

Hey there Zombie9to5.

First, be sure you power cycle your Xbox One (hold down the power button for 8-10 seconds), then try re syncing your controller by pressing the sync button on both your Xbox One and wireless controller. If you're still having issues, is there any chance you
can test your controller with a different Xbox One to see if it connects there? If an alternate console works, the issue may be on your Xbox One console's side.

Let us know how it goes

XBF Leo G

Hello Selena,

Thank you for posting on the Xbox forums. The topic of self repair goes against the

Xbox forum guidelines. Therefore, we will be locking this thread as it violates the forum guidelines. If you have any other questions, issues or discussions that you would like to post, we recommend creating a new thread. We will be more than happy to answer
any questions or provide solutions for any issues that are within the Xbox forum guidelines. Thank you again and happy gaming!

Controller won't connect wireless