Controller will not turn on

Hello bloke, I had the same problem and the controller simply doesn't turn on. I have three controllers, they all stopped working after the update failed...

Hi Eli! My name is Ricardo an independent advisor ready to help you with this situation!

Are you trying with new batteries or used? As what you mentioned it's usually related to not enough charge on the batteries

If with new batteries happens you could try updating the controller trough USB

https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't work means it's a problem with the controller

If your controller isn’t working and needs replacing, enter the controller’s serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.

https://support.xbox.com/en-US/help/hardware-ne...

Hi Jamisonn10, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

We will follow the steps on this link: https://support.xbox.com/en-US/help/hardware-ne...

Kindly update your controller by following the steps below:

1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.

2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

3. If it says “Update,” select Firmware version, and then follow the steps provided.

If you're on PC, kindly launch Xbox Accessories App. When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.

If after the update the issue persist, you may need to get the controller replaced. You can create an order here: https://support.xbox.com/help/hardware-network/...

You say the update failed, but the batteries are good? I believe the controller can only be updated by USB wire. Try connecting the controller to the Xbox via USB, and then try updating it again.

Hey! I've searched some places and I found this! It happened to me.

I tried everything, I changed battery, battery and nothing.

I did the following.

again plugged control on your Xbox One using the USB cable.

I turned on the console.

And let there ... in less than 10minutes control called back. Without taking the cable selected the option to upgrade control and was normal.

Your control is messed up with the firmware, it will not even connect ... by plugging it on Xbox One, it will try to recognize it and send commands to the cable.

A big hug

Message edited by Mister X Capcom user on 06/06/2014 20:45.

It works!