Controller Warranty

Discus and support Controller Warranty in XBoX on Consoles to solve the problem; So I recently had a problem with my controller's stick drift. I tried to fix it by taking apart the controller which required me to rip off the serial... Discussion in 'XBoX on Consoles' started by Lisa Dawes, Oct 9, 2023.

  1. Lisa Dawes
    Lisa Dawes Guest

    Controller Warranty


    So I recently had a problem with my controller's stick drift. I tried to fix it by taking apart the controller which required me to rip off the serial number of the controller to unscrew. I've lost the serial number but my Xbox still has a warranty so does that mean that my controller has the same warranty? (I bought them both together) And if so how would I insure a claim for my controller without the serial number?

    :)
     
    Lisa Dawes, Oct 9, 2023
    #1
  2. ReeceLad Win User

    Controller Problems

    The length of warranty depends on your location/country

    There's more info here on how to find out if your controllers are under warranty still: -

    https://support.xbox.com/help/hardware-network/controller/controller-warranty">https://support.xbox.com/help/hardware-network/controller/controller-warranty [https://support.xbox.com/help/hardware-network/controller/controller-warranty]
  3. Dadwhite Win User

    xbox controller waranty repair

    Here is a link to the controller warranty repair site. https://support.xbox.com/xbox-one/controllers/controller-warranty

    I believe that controllers have a 90 day warranty
  4. XBF Brad A Win User

    Xbox design lab controller warranty

    Hello Ryan,

    Thanks for reaching out to the forums. We understand you have question on warranty on your design lab controller. You can follow the guide

    controller warranty
    , in the future for any controller. Your controller looks as it may be in warranty as the warranty is 120 days for a design lab controller.

    Thanks,

    Brad
  5. Smwutches Win User

    Can Microsoft fix/repair Xbox one controllers

  6. XBF Chris J Win User

    buttons xbox controller not working properly

    Hello SabRednopal,

    Standard warranty for Xbox accessories is 90 days, or 3 months. Unfortunately, it seems like you are outside of warranty. you can however, check your controllers serial number here : Controller
    Warranty


    If you are out of warranty, we can only recommend replacing the controller.
Thema:

Controller Warranty

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