Controller update problems

Discus and support Controller update problems in XBoX on Consoles to solve the problem; I got a new wireless controller after my last one broke. While the controller was updating, it stopped and said I needed a USB cable to update it. The... Discussion in 'XBoX on Consoles' started by Star Pelzig, Apr 9, 2017.

  1. Star Pelzig
    Star Pelzig Guest

    Controller update problems


    I got a new wireless controller after my last one broke. While the controller was updating, it stopped and said I needed a USB cable to update it. The controller didn't come with a cable and my xbox didn't come with a cable for this so I don't know how to
    update it. What do I do to fix this?

    :)
     
    Star Pelzig, Apr 9, 2017
    #1
  2. GrowlingYapper
    GrowlingYapper Guest
    Controller update problems

    Just a quick one mate have you tried updating the controller using the headset that came with your Xboxone
     
    GrowlingYapper, Apr 9, 2017
    #2
  3. Cheesybobjofran
    Cheesybobjofran Guest
    Controller update problems

    No I only have the one controller. I'll call that number. Thank you
     
    Cheesybobjofran, Apr 9, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Controller update problems

    Hey Star!

    If you have any micro USB cable (many smart phones use them) hanging around, you can use that on your controller. Plug it into the top of your controller and then into your console (the side USB port is often the easiest!) and then hopefully your controller
    updates properly.

    Let us know if that helps!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 10, 2017
    #4
  5. JamieHoskison Win User

    March Update messed up my controller and astro A50 Headset.

    Controller updated along with my other controllers. Still have problem! Used all other controllers. The problem did not start until this march update. Everything was fine before.
  6. xHells Prodigyx Win User

    Problems with controllers updating

    Remove Accessories
    Sometimes Xbox One accessories, attached either to the controller or console, can introduce connection issues. If you have an external hard drive, keyboard, or similar connected to your Xbox, try disconnecting it and trying again. Do
    the same for the Stereo Headset Adapter on your controller if you have it.

    If you’re trying to sync your controller using a micro-USB cable, make sure you’re using a high-quality one. Poorly made or frayed/damaged cables may not work correctly.
  7. gds1972 Win User

    Update controller problems

    Hi

    Can you please try using a few alternate USB cables as not all of them are fully wired some of them only wire the the terminals that covers charging.
  8. GrowlingYapper Win User

    Controller update problems

    Just a quick one mate have you tried updating the controller using the headset that came with your Xboxone
  9. Cheesybobjofran Win User

    Controller update problems

    No I only have the one controller. I'll call that number. Thank you
Thema:

Controller update problems

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