Controller update failed and bricked my controller!!

solochaos94 · Feb 11, 2016

I was trying to do the controller update and it kept saying it wasn't connected via USB when it was. And when the update finally started it went to 10% and failed again but now my wireless controller is completely dead and won't turn on no matter if it's
my charge battery pack or fresh batteries. This needs to be fixed I can't pay for a new one

:)

dgf97 · Feb 11, 2016

Xbox One Controller bricked after failed driver update

I was using the Xbox Accessories app from my computer to update my controller, but not even half into the update it failed and bricked my controller, now it won't turn on either by USB or wireless.

I have tried these methods:

1) Uninstalled and reinstalled the bricked controller on my PC (which is now read as a USB not recognized, error 43)

2) Troubleshooted hardware and devices

3) Hard reset the console with the controller plugged in

Any ideas?

Djt1714 · Feb 11, 2016

Bricked controller

So my Xbox one controller was not syncing wirelessly and so when I plugged it in via usb, it prompted me to do an update. I started the firmware update for the controller but it failed at 46%. Now my controller is completely bricked. It just keeps flashing
but doesn't connect in any way. I have tried everything but it just won't sync.

{Parity} · Feb 11, 2016

Try removing all power from the controller (unplug from console and remove batteries) for 5 minutes. Then put in fresh batteries to determine if the problem is resolved. Good Luck!

gds1972 · Oct 31, 2018

Hi

Please try the steps below and hopefully you will be able to get your controller working again. Also to eliminate possible issues with the USB lead please have a second lead available to try and also try using an alternate USB port on the console

1. Remove any batteries from the controller

2. Power down the console by holding the power button for 5-10 seconds

3. Unplug the power supply from the console and wall outlet and leave everything unplugged for 1 minute

4. Plug the power supply back in (leave controller unplugged for now) and wait for console to boot

5. Once on the Home screen, plug controller in via USB and leave it alone for 2 minutes

6. Run controller update again (even if option is greyed out, attempt to select it and update again)

gds1972

Hi

Please try the steps below and hopefully you will be able to get your controller working again. Also to eliminate possible issues with the USB lead please have a second lead available to try and also try using an alternate USB port on the console

1. Remove any batteries from the controller

2. Power down the console by holding the power button for 5-10 seconds

3. Unplug the power supply from the console and wall outlet and leave everything unplugged for 1 minute

4. Plug the power supply back in (leave controller unplugged for now) and wait for console to boot

5. Once on the Home screen, plug controller in via USB and leave it alone for 2 minutes

6. Run controller update again (even if option is greyed out, attempt to select it and update again)

{Parity}

Try removing all power from the controller (unplug from console and remove batteries) for 5 minutes. Then put in fresh batteries to determine if the problem is resolved. Good Luck!

ScotteyF1

Similar problem guys.

For months I have had a failing usb cable from the play and charge kit - Controller has to be held or placed at a certain angle for the orange light to stay on for me.

First controller update was successful.

Second controller update failed as the cable completely stopped working, I can't get the charge light to come on at all, even when used on the controller which was updated successfully, the other controller has been bricked by the failed update.

mduguay

I was having the same exact problem. Xbox Accessories it told me that I needed to update. When I clicked update, the process failed, and the controller no longer functioned.

Your suggestion to use the Xbox Accessories seems a bit silly as it was using that app that bricked the controller in the first place.

I actually did manage to fix it though! Hopefully this helps people:

The problem seemed to be what USB port I was using. I have a USB hub, and with the controller connected to the hub, Xbox Accessories detected the controller, but attempting to do a firmware update bricked it.

I disabled bluetooth on the PC, unplugged the USB cord from the controller, turned the controller off

Then I plugged the USB (A) into a port directly on the back of my PC.

I plugged the USB (C) side into the controller, which turned it on.

(controller still bricked at this point)

I then opened Xbox Accessories app and did a firmware update.

This time the progress bar started moving, and the update was a success.

The controller is now working as intended.

Recarter Sensei

Its sad when you cant even update your own controller out of fear of a meltdown and sadly enough these things cost 60 bucks which is pretty expensive in my book

Controller update failed and bricked my controller!!