Controller update December 2021

Indeed, the recent update on the controller's firmware has been causing some issues, I did experience an issue, but it was on my PC. It kept disconnecting after a few minutes of usage.

Cool! Please, let me know how it went.

Hi.

Yes ive tried 4 different controllers on the series x console and all do the same. I have a second series x and they all do it with that console also.

Ive tried my older gen controllers which did work perfectly until last week and also the new gen controllers that came with the series X's i have.

Ive purchased a new controller also from Microsoft and get the same thing.

Ill try what you say and report back later. Im a mber of a gaming group and im not alone with this issue and it doesnt seem to be 100% related to the new gen consoles and controllers as others using one x and s are experiencing the same thing since the latest update last week.

Hi, my xbox play and charger kit after that update doesnt charge. I test it in 4 different controllers for xbox series and for xbox one but still wont charge. I dont know that is the battery or new update.

Can anybody help me?

Ok still getting the same issues on both series X consoles with 4 controllers between them.

The only thing I didn't do is set the console as my home one. The reason being we have 4 consoles in the house and i have to set up a differemt onr as hime console so my kids can use gold live as guests. If inset one of the 2 series x as my home then they can't use gold Live on the others..

Im getting blank screens amd cant even fo back to the xbox hime page from it sometimes and have to reset the console. Then it tries to quick resume me back into the game amd i cant do anything as it still doesn't allow me to use the controller. Incant leave or quit so have to turn off the xbox at the wall and hooe that works

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey MatchewSTW, how are you today? Hope you're well.

MatchewSTW, did you test those controllers on another device? Like a PC or even on your mobile phone or a friend's console? Did those controllers exhibit that same behaviour?

Try this on your console:

First clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for him to call, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asking to pull settings from an old xbox, put no

5. You will have to log in your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves