Controller update broke all headset functionality on day one controller

Discus and support Controller update broke all headset functionality on day one controller in XBoX on Consoles to solve the problem; I have 2 controllers for my x1, the day one and a standard. I updated the standard controller with the stereo adapter plugged in and it works perfectly... Discussion in 'XBoX on Consoles' started by RoddieMaine, Mar 7, 2014.

  1. RoddieMaine
    RoddieMaine Guest

    Controller update broke all headset functionality on day one controller


    I have 2 controllers for my x1, the day one and a standard. I updated the standard controller with the stereo adapter plugged in and it works perfectly with my tritton 720+ headset. i also updated my day one edition controller the exact same way. Not only
    does the stereo adaptor not work after the update to the day1, but the basic chat headset also does not work. has anyone else had the problem with their day one controller after update?

    Edit: Ive tried re-updating it with the usb connector that came with my play and charge kit and with the one that comes with the stereo adaptor. it says its up to date.

    :)
     
    RoddieMaine, Mar 7, 2014
    #1
  2. jerz08
    jerz08 Guest
    Cannot hear voices through headset

    Just an FYI, My problem was a broken headset port on Day One Controller. Tried a friends controller works fine. Microsoft will not guarantee a Day One Controller replacement.. Nice Job MS.
     
    jerz08, Mar 7, 2014
    #2
  3. Muffin785
    Muffin785 Guest
    Xbox one controller broken after update

    My Xbox one controller will not turn on after a controller update yesterday I have bought a Xbox one headset adapter for my new gaming headset and now I followed what the update said e.g plug your USB in to controller but now my controller is broken
     
    Muffin785, Mar 7, 2014
    #3
  4. madcaliban
    madcaliban Guest

    Controller update broke all headset functionality on day one controller

    is the mute light on the adapter and standard headset on? This is currently my issue.
     
    madcaliban, Mar 7, 2014
    #4
  5. I can't even update my controller. Just bought the Titanfall Atlas headset and I keep getting the error msg. But when I go to play ghosts, I'm able to here everything but the shots fired are not coming from the proper area. Someone help!
     
    CR1MSONxPHO3N1X, Mar 7, 2014
    #5
  6. I am in chat right now because I can't update my controller. Very frustrating! Controller update broke all headset functionality on day one controller :(
     
    EastAtlanta6ix, Mar 7, 2014
    #6
  7. I figured it out. Unplug the new adaptor and pug in the original chat headset that came with the Xbox one. It'll work then.
     
    CR1MSONxPHO3N1X, Mar 7, 2014
    #7
  8. Controller update broke all headset functionality on day one controller

    Never mind. Just tried plugging pack in the new adaptor and says it needs to update. Idk what else to do.
     
    CR1MSONxPHO3N1X, Mar 7, 2014
    #8
  9. I was told that I would have to replace my controller. I have a day one controller and maybe they have some issues. I am currently waiting on phone support to see what my next step will be.
     
    EastAtlanta6ix, Mar 7, 2014
    #9
  10. Did you have the headset connected to the controller during the update as suggested during the update process?
     
    StephenCasemore, Mar 7, 2014
    #10
  11. Yea I did all the steps and trouble shooting tasks at least 10 times. Nothing seems to work.
     
    CR1MSONxPHO3N1X, Mar 8, 2014
    #11
  12. RoddieMaine
    RoddieMaine Guest
    yeah Ive tried updating with both headsets plugged in and both say its already up to date but neiter work anymore... im gonna call support now
     
    RoddieMaine, Mar 8, 2014
    #12
  13. Controller update broke all headset functionality on day one controller

    i have this exact same issue with my day on controller like the game in headset volume stuff works but mic isn't responding at all for people to hear me talk in game chat or party chat yet if i go to skype the mic works just fine.
     
    DRAGONSKULL273, Oct 31, 2018
    #13
  14. RoddieMaine Win User

    Controller update broke all headset functionality on day one controller

    yeah Ive tried updating with both headsets plugged in and both say its already up to date but neiter work anymore... im gonna call support now
  15. EastAtlanta6ix Win User

    Controller update broke all headset functionality on day one controller

    I was told that I would have to replace my controller. I have a day one controller and maybe they have some issues. I am currently waiting on phone support to see what my next step will be.
  16. CR1MSONxPHO3N1X Win User

    Controller update broke all headset functionality on day one controller

    Never mind. Just tried plugging pack in the new adaptor and says it needs to update. Idk what else to do.
  17. EastAtlanta6ix Win User

    Controller update broke all headset functionality on day one controller

    I am in chat right now because I can't update my controller. Very frustrating! :(
  18. CR1MSONxPHO3N1X Win User

    Controller update broke all headset functionality on day one controller

    I can't even update my controller. Just bought the Titanfall Atlas headset and I keep getting the error msg. But when I go to play ghosts, I'm able to here everything but the shots fired are not coming from the proper area. Someone help!
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Controller update broke all headset functionality on day one controller

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