Controller unresponsive but it's on and connected

Discus and support Controller unresponsive but it's on and connected in XBoX on Consoles to solve the problem; So this scenario just happened to me. I can turn the Xbox on with the controller, which has a full charge, however; one the xbox is on the controller... Discussion in 'XBoX on Consoles' started by JaxtheDynomight, Jan 11, 2016.

  1. Controller unresponsive but it's on and connected


    So this scenario just happened to me. I can turn the Xbox on with the controller, which has a full charge, however; one the xbox is on the controller is completely unresponsive. The light is still on and solid, the buttons, home button, and joysticks do
    not work. I restarted the xbox by using the power button on the console, and took out the controller batteries, that didn't fix it. Ended up having to unplug the power source from the xbox, plugged it back in, started the xbox and everything works as it should
    now. Anyone have this issue before? Is there an update for this I'm missing?

    :)
     
    JaxtheDynomight, Jan 11, 2016
    #1
  2. Unresponsive while Connected

    While in my game today my controller became unresponsive while still connected. It wouldn't go back to the home page, none of the buttons were working and none of the joysticks were responding either. After disconnecting my controller and reconnecting, then
    updating the controller it came to being the only way for me to use my controller is to have it directly connected to the console now. Once the chord comes lose the controller says it's connected and on but unresponsive.
     
    Daedric Spider, Jan 11, 2016
    #2
  3. controller issues

    my controller will not stay connected even though the middle light is solid. it will be fine for a few minutes - then become unresponsive. i'll remove battery and restart controller and it works for a while, then becomes unresponsive again. not sure what
    is happening - but this controller is brand new. never had an issue like this with my old controller.
     
    BenjaminTooley, Jan 11, 2016
    #3
  4. Controller unresponsive but it's on and connected

    If your Xbox is on powermode "Instant on" then this is a known issue. When the Xbox is on instant on the cache and background apps don't close automatically each time you turn it off, the Xbox basically goes in a sleep mode.

    To prevent this from happening again you can change the powermode to "Energy saving" occasionally you'll still need to perform a full powercycle (holding down the xbox button on your console for 10 seconds and unplugging the powersource etc) but far less
    frequently as on Instant on mode.
     
    FearedNightmare, Jan 11, 2016
    #4
  5. {Parity}
    {Parity} Guest
    Yes, many times removing all power from the console for a few minutes will reset it when nothing else will.
     
    {Parity}, Oct 31, 2018
    #5
  6. Just a Volunteer Win User

    Xbox dashboard is broken

    Does this happen with a controller connected with usb cable?

    To test it...

    Turn the console off. Connect the controller with usb to console and turn the console on.

    If you still get unresponsive controller you may have to refresh the System OS keeping Games and apps.
  7. kikolin666 Win User

    The controller update bricked my controller.

    Same problem here. Controller is UnResponsive unless using it USB attached. Wireless isn't working. Holding the jewel button shows the shut down console menu but nothing about the controller itself as if it wasn't connected.
  8. PettyManatee361 Win User

    New Xbox one Controller D pad issues

    I just bought the covert forces controller and I'm experiencing the same issue. The d pad is unresponsive. I'm currently in possession of the controller and retail packaging, and it's still unresponsive.
  9. BlindBoyGrunt68 Win User

    Xbox One controller randomly stops working mid-game

    similar issue. xbox light remains on and shows connected but controller is unresponsive, only solution is to shut down and reboot. Problem is that the problem does not go away. Any thoughts?
  10. StriborKam Win User

    Xbox S Controller

    i receive connection of 120Mbps to my house. Yes controller input feel laggy and unresponsive based on the character movements.

    Do you still want me to do same things you suggested?
Thema:

Controller unresponsive but it's on and connected

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