controller unresponsive after the latest update

after the latest update ... everything is fine ... there's hope with the functionality of the controller .

Hey there,

If the controller is unresponsive after the failed update, it would need a repair which you can setup through our Device Support page.

Thanks for the reply, Melanie.

Is it normal for a controller to go dead in 6 months?

Unfortunately I am out of warranty since they only give 1 month. Such low warranty timeframe definitely raises suspicion.

Looks like my only option is to either pay for a repair or purchase a new one.

One more thing… I recently updated all my controllers with the latest firmware. After that I noticed that they started to lose connection randomly, but staying on and unresponsive, forcing me to take out the batteries to make it turn off and putting the batteries back after a while to use it again.

For this particular controller, it never came back on.

Could this somehow be related? And can I manually revert this firmware update?

Thanks.

I've had to do 2. The first for an unresponsive controller. The second was in relation to the Update preview.

Same issue here just the one x controller has the issue, my elite and other controller seem to work fine.

So for sure the controller played find for multiple hours with old controller but as soon as I turn one the project scorpio controller start having issues. It will become unresponsive within a few minutes, 8f i leave it alone starts responding again after
a few minutes but become unresponsive if I try to use it. Any update if this will be fixible by patch? Or do I need to request replacement.