Controller Unresponsive after plugging/unplugging charger

Hey there H0PSECUTIONER!

It looks like Misses Quinzel has moved your post to the proper forum and has also replied to your post. When you get a chance, check out your other thread here.
Thanks in advance!

***UPDATE***

I spoke with support regarding another issue today. However, I felt the need to bring this topic back up and the rep did admit to incoming reports of this issue from players in the past couple weeks.

The only way to resolve this issue is to have it recognized as a mass bug, and then and only then will the issue have the attention it needs to be properly escalated and recognized as a "need to fix" situation.

So please, if you are a player and you even experience this one time or a hundred times, report it! Report it on the forum or call in. This is still a very annoying issue that remains present. It would be very nice to have it resolved.

We all know a reboot works for those of us experiencing it, but that's a step that shouldn't be necessary with today's consoles. Report it.

Sorry for the delayed response.

I'm not sure what you would like me to do to troubleshoot the Xbox itself. No updates are available. I might note that this behavior with the controller/headset has been the same throughout all the updates.

If it's a firmware issue with my Xbox, then that has to affect thousands, if not hundreds of thousands of Xbox's.

Please advise me of the troubleshooting steps you would like me to attempt, other than sending my Xbox in for "repair".

There's all kinds of issues with controllers. All my friends online have acknowledged being affected by a randomly freezing controller or a controller crashing after plugging/unplugging their chargers. I know I am not the only one experiencing this issue.

I still don't understand how updated technology performs worse than it's predecessor.

I am having the same issues with both my chat Adaptors. Additionally, the vibration on my controllers will be shut off when the Adaptors malfunction and I have to shut the entire console off to get it back. EXTREMELY frustrating since I have a $250 headset
which now I can't use and have to rely on TV audio.

Hey there, Drew! I got you moved to the proper forums. Thanks for the realization and asking for the move instead of double posting!

I'm incredibly sorry to see any issues with your controllers. To help others out, and so that Ambassadors or other helpful gamers come in here and don't try to get you to do stuff you've already done, I suggest posting again with the exact troubleshooting
steps you've already done.

We are already aware of the controller "drifting" issue and have been actively looking into it. You can see Mister Quimby's thread on this
here.

When you plug your controller in, it's expected to shut off its wireless connection and goes strictly wired. What you're experiencing might be related to a faulty connection or firmware issue with your console, not necessarily with your controller. I say
this because a second controller is doing the same. Have you done any troubleshooting for your console itself?

Post back with that and what other troubleshooting you've done, and we'll see if others post in here saying the same. We'll also look at seeing if we can get you fully sorted out.