Controller stops working after I start streaming from xbox or xcloud

Discus and support Controller stops working after I start streaming from xbox or xcloud in XboX Insiders to solve the problem; I'm using a bluetooth xbox controller paired to my phone. My phone is a samsung galaxy s7. I've updated my controller and I'm using gigabit 5ghz wifi... Discussion in 'XboX Insiders' started by /u/greatdaychap, Jun 13, 2020.

  1. Controller stops working after I start streaming from xbox or xcloud


    I'm using a bluetooth xbox controller paired to my phone. My phone is a samsung galaxy s7. I've updated my controller and I'm using gigabit 5ghz wifi for both devices. I've restarted both devices , unpaired the controller, unplugged replugged the router, changed my wifi channel, uninstalled reinstalled phone app, force closed phone app, rotated my phone. nada.

    Within 30 seconds-5 minutes all of the buttons stop working completely. If I close out the streaming on my phone and reopen it starts to work again for another 30 seconds-5 minutes. The thing is, I've had it working perfectly for 1 hour+ (once) and I'm not doing anything differently from then, I'm sitting 1 room over from the xbone trying to play the same game. I'd really like to use the streaming because it was great when working but this is unusable. I've looked up others with the same issue and they rotated their phone, they all had LG phones. This didn't fix my problem. pls hepl.

    submitted by /u/greatdaychap
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    /u/greatdaychap, Jun 13, 2020
    #1
  2. Pritto Pauly Win User

    Why does my Xbox controller not work on the cloud gaming on the xbox app on my pc?

    I had the same issue. The controller worked for navigating through Xbox app. but when a Xcloud game is launched, the inputs stopped working. I force stopped Xbox app and unpaired controller and removed it from Bluetooth devices. After reconnecting, the controller is working in Xcloud games. Hopefully it will fix your problem too. And it is for sure that this error is of Xbox app.
  3. Moskus Win User

    Setting the video output to 720p on the console, gives black screen when streaming to Windows (Android is fine)

    Alright, I spoke too soon. After the update, it seems I have to actually reinstall the Xbox app to get any game play visible. If not, I don't get the spaceship launching.

    And now I can't see the 720p image streaming from my console. I could the last time I tried.

    So:

    • 720p is possible, but due to unknown issues it stops working.
    • Both console streaming and xCloud stops showing anything, like the launch spaceship.
    Very weird!

    EDIT: To add to this, I can get it working doing the following steps.

    1. (Uninstall the Xbox app on Win11.)
    2. Install Xbox app again ("winget install Xbox", very nice!)
    3. Start to stream from my console on my Android phone
    4. Exit the stream
    5. Start the Xbox app on Windows
    6. Start streaming from the console
    7. ???
    8. Profit.
    I don't know why this works, but it does.

    If I close the stream and open it again, I only get a black screen and have to start from the top of the list above.

    This is on a Surface Laptop Studio. I'd hope that Microsoft products would work together just fine...

    EDIT: It turns out that reinstalling is unnecessary, I just need to run "winget install Xbox" right after I have started a stream on Android.
  4. gpackets Win User

    Xbox App Streaming Controller Stops Responding

    This issue happens to me as well but sometimes after I stop and try to start the stream again it will tell me that it was unable to do so and I have to hard power my xbox for the streaming to work. ANy thoughts? I am using an elite controller but happens
    on my standard xbox one controller as well. Does not matter what the game is.
  5. Real Ash fo Sho Win User

    Party Chat Issues with Xbox App

    Any update on this? I had the same problem, so I switched to another PC that was still working correctly, meaning I could see my xbox one streamed through windows 10, but continue to use the controller with the headset as usual.

    And then after several weeks, just like with my 1st PC, for some reason the party chat now transitions away from my controller headset to my PC when I start streaming. If I stop streaming, the controller headset starts working again. So my choice is to
    either participate in party chat OR see the screen, but not both.

    This makes streaming useless for any multiplayer activity involving party chat.
  6. XBF Diego M Win User

    Hard wired Xbox elite pad on xcloud beta.

    Hi SoullessBoar,

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Project xCloud will only work with Xbox One controllers that have Bluetooth support. You will not be able to hard wire the controller to your mobile device and have it work that way.

    You can read up more on how the program works by reading up on the FAQ: https://www.xbox.com/xbox-game-streaming/project-xcloud#faq

    I hope this helps!
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Controller stops working after I start streaming from xbox or xcloud

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