Controller shuts off while watching movies on certain apps despite having headphones...

Hi, some apps does not allow to keep the controller active forever beacuse the developers did not put in the app code to maintein the controller active... unfortunately the only way to keep the controller active is to move the analog stick or to connect
the controller with an usb cable.

Unfortunately there is not an option to turn off the battery saving of the controller inside xbox settings...

Some of the apps you have may set a timer to save the battery life. I personally just used smartglass when i watched videos.

is there an option inside the xbox settings that allow you to change the auto off settings for the controller?

Someone posted a similar problem a while back. It seems it was the shut down preferences that were set. They had their system set to shut down after a certain amount of non use time. When their wireless controller shut off (during the movie) the console
recognized that as not in use and proceeded with the shut down.

Perhaps take a look at your preferences and see if you have it set up to shut down after an amount of time. If so, either increase the time or turn the auto shut down off.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

The controller will shut itself down to save power if not used, usually shuts down within 10 minutes. To avoid this, press any button on the controller.

I also want to know how to get this issue resolved. I watch VuDu with my headphones plugged into my controller and it shuts off every 15 minutes. Who at microsoft do we contact to ask for a setting they could add on the xbox to let us toggle this on or
off or a controller firmware update that makes it so it won't turn off if headphones are plugged in?