Controller Service

Discus and support Controller Service in XBoX on Consoles to solve the problem; I recently sent in an Elite series 2 controller for repair. It was covered under warranty when I opened the ticket, but because their services were... Discussion in 'XBoX on Consoles' started by Monvas LE, Aug 1, 2020.

  1. Monvas LE
    Monvas LE Guest

    Controller Service


    I recently sent in an Elite series 2 controller for repair. It was covered under warranty when I opened the ticket, but because their services were delayed and I was under quarantine due to COVID-19, I was unable to send in the controller until after the
    warranty expired. I see according to UPS Ground the controller has been there for several weeks and someone there has opened a new ticket for the device. But that's it. I see no other updates on the page. It seems impossible to contact them. Whenever
    I call they say they aren't able to do anything. How should I proceed? At this point just getting the thing sent back seems like a win.

    It's frustrating. You spend so much on these controllers and there is always something not quite right about them straight out of the box. This one was drifting a little but I figured I'll just deal with it. Then the trigger started sticking and I'm like,
    seriously?? Anyways, just venting there. Any help is appreciated, thanks.

    :)
     
    Monvas LE, Aug 1, 2020
    #1
  2. M3tal Daz3 Win User
  3. M3tal Daz3 Win User

    Need a xbox controller replacement

  4. M3tal Daz3 Win User

    Is my new elite controller broke or fixable?

  5. M3tal Daz3 Win User

    Xbox elite controller parts

    To get your controller serviced: https://support.xbox.com/xbox-one/accessories/servicing-elite-controller
  6. M3tal Daz3 Win User

    Controller warranty

    To have your elite controller serviced:

    https://support.xbox.com/xbox-one/accessories/servicing-elite-controller
Thema:

Controller Service

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