Controller sensitivity issue

I've never had any issues with sensitivity either with the stock controller or with the elite controller which I now use, in all fairness I've never had sensitivity issues with my PS4 controller either but it would also be fair to say that as a primary
PC gamer I'm used to ultra sensitive control methods!

Hey there!

If you feel that the controller isn't operating as intended and you purchased it from a retailer with an exchange/return policy, you may want to consider exchanging it for a new one. However your description sounds as if the controller is working to me.

You're the best judge of that though so if you feel it's worth exchanging, go for it.

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troubleshooting.

Hi there. Sorry your having this issue. Is the controller stick sensitive to just a particular game or is it in general. Some games do come with a sensitivity setting with the game settings.

Hi XBF,

i tried the soft reset over the weekend with no success. I ended up doing a complete factory reset install which did resolve the issue but also in turn deleted all if my games and apps. Thank you for the suggestions though.

Hey there KatoC1,

Thanks for reaching out to the Forums for advice on how to handle this controller issue. I can totally understand how this could be pretty perplexing an ordeal to encounter. If it perhaps is some kind of bug on the console's side you might want to try what
we call a soft factory reset of the console. It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

When you get the chance, follow the steps here on

How to reset your console to factory defaults on Xbox One, try the option denoted reset and keep my games & apps and let us know how that helps with the issue.

Thanks for reading!