Controller says on but its not

Discus and support Controller says on but its not in XBoX on Consoles to solve the problem; My Xbox One controller says its connected to the console but it wont move anything on the screen. Help? 83d0a1fd-1781-48f7-81c8-77f78584e205 Discussion in 'XBoX on Consoles' started by mountaineer98, Jan 3, 2014.

  1. Controller says on but its not


    My Xbox One controller says its connected to the console but it wont move anything on the screen. Help?

    :)
     
    mountaineer98, Jan 3, 2014
    #1
  2. pollock1978
    pollock1978 Guest
    controller

    my controller says the head set it hook up but its not. its not a wireless head set. any ideas
     
    pollock1978, Jan 3, 2014
    #2
  3. aAbC456
    aAbC456 Guest
    xbox one sign in problem

    Eveytime i used to turn on my xbox 1 the kinect will sign me in automatically but now it says kinect sign in failed. Then says to sign in with xbox controller then i tried that but it says my password is incorrect when its not. What do i do?
     
    aAbC456, Jan 3, 2014
    #3
  4. CMUchippewa
    CMUchippewa Guest

    Controller says on but its not

    I would suggest trying a hard reset. Push the Xbox logo on the front of the console for 8 seconds until it shuts off. Then wait 20-30 seconds and start it up again. That should help. 9 times out of 10 a good reset will clear up issues like that.
     
    CMUchippewa, Jan 3, 2014
    #4
  5. Soft reset hold down X1 power button for 8 seconds, nothing lost.... If a hard reset is needed that is a factory reset and you will have to enter data that was erased during the process. Information, like game saves, etc will redownload once you log back
    into live.
     
    PrimitiveMeat, Oct 31, 2018
    #5
  6. PrimitiveMeat Win User

    Controller says on but its not

    Soft reset hold down X1 power button for 8 seconds, nothing lost.... If a hard reset is needed that is a factory reset and you will have to enter data that was erased during the process. Information, like game saves, etc will redownload once you log back
    into live.
  7. CMUchippewa Win User

    Controller says on but its not

    I would suggest trying a hard reset. Push the Xbox logo on the front of the console for 8 seconds until it shuts off. Then wait 20-30 seconds and start it up again. That should help. 9 times out of 10 a good reset will clear up issues like that.
  8. PatchMadeJay Win User

    Elite Series 2 Controller RB & LB Double Clicking

    Yes it says the controller is at its latest update
  9. XBF-JoannaDark Win User

    Flight Simulator says its free (its not)

    Hi AlexMcLeodNZ,

    Thanks for reaching out to the Xbox forums! I am sorry to hear that Flight Simulator was promoting itself in our Window store for free. Thanks for letting us know; we're looking into it. If you wish to play this game, we do offer it on our Xbox Game Pass subscription, along with over 100 other PC titles. Currently, we have a promotion to sign-up for three months of Game Pass for PC for a $1. Again, sorry for the confusion. Have a wonderful day and happy gaming.

    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”
  10. JamInSince83 Win User

    Voice ( Hearing )

    are you using a wireless controller/headset?

    I assume you use wireless controller as you say youve changed batteries.

    what about a wired controller/headset?

    if its fine with wired and not through wireless control then theres something not right with the console and its wireless sync with controllers.
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Controller says on but its not

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