Controller Problem

Discus and support Controller Problem in XBoX on Consoles to solve the problem; I just received a Xbox One Console back from Xbox Repair. I am having troubles keeping my controllers connected and powered on to the new Xbox One.... Discussion in 'XBoX on Consoles' started by HyperTension 83, Jul 15, 2014.

  1. HyperTension 83
    HyperTension 83 Guest

    Controller Problem


    I just received a Xbox One Console back from Xbox Repair. I am having troubles keeping my controllers connected and powered on to the new Xbox One. The controllers can turn on the xbox from sleeping state and operate fine for about 20 seconds. The Xbox
    button then starts to blink and the controllers power off. There is definite lag when moving through the Home Menu Screen.

    I have changed the batteries in both of my controllers.

    I have power cycled the console several times.

    I have tried to re-sync the controllers manually via the sync buttons on both the controllers and the console.

    I have moved my wi-fi modem further away from the console.

    There are no metallic or chrome objects in the Kinect viewing area.

    I have updated both of the controllers via USB cables.

    I am sitting about 15 ft from the console.

    The controllers worked fine for the last console. I sent my original console in for repair due to a noise from the fan.

    Did I receive a faulty console and do I need to send it back in for repair/exchange?

    Thanks!

    :)
     
    HyperTension 83, Jul 15, 2014
    #1
  2. NDWest14
    NDWest14 Guest
    Controller Problems

    Normally I'd go to google, but having a hard time as the word Battery and Draining, just comes up with troll forums about how much bullshit it is to have batteries instead of a charge pack blah blah.

    Here's the issue. My controlller (day 1) with brand new batteries is showing 3/4 full, then 5 minutes later it gives me the low battery warning, then it disconnects at random.

    I had thought it was a short. I went to town on the thing (immature I know) while doing Bottles last puzzle in Banjo...fucking thing is not made for the XB controller...

    Troubleshooting I put the batteries into my 2nd controller that I never use and sure as shit, same thing.

    Anyone else having these disconnects or battery issues?
     
    NDWest14, Jul 15, 2014
    #2
  3. SpikiestSpade
    SpikiestSpade Guest
    Controller Problems

    No. As the matter of fact, I don't use batteries anymore. Not even the rechargeable ones. I just connect my controller to XBO with the wire that came in the charge kit.
    Have you tried Xbox Support on twitter? Usually they don't take more than a couple hours to answer.
     
    SpikiestSpade, Jul 15, 2014
    #3
  4. MaximumExtreme
    MaximumExtreme Guest

    Controller Problem

    Try holding the sync button on the controller and the console until they sync to each other. The sync button on the console is on the side front corner. It's a silver button and it has wavy lines on it.
     
    MaximumExtreme, Jul 15, 2014
    #4
  5. onyxishere Win User

    controler problems

    have you considered trying the other usb port or a wireless controller?
  6. EnenDaveyBoy Win User

    Controller Problem

    take it back to the shop......
  7. TifaParker Win User

    Controller problem!

    Four Channel,

    In my experience, I've had a lot of people have issues with controllers where buttons would not be completely "functional" to where not all buttons would move. And in SOME instances, when they would charge or change the batteries, it would work again. I'm
    not saying this is the problem, i'm simply saying he should eliminate ALL possibilities before looking into a replacement/defect controller.

    Trust me, I worked at Gamestop for many years, and now I have seen it a lot of times.

    But you also do have a good point Four Channel, to where it may be a defect, but we just want to once again eliminate all possibitlites. I'm not trying to say you're wrong, because your not. :) Just wanna make sure we check everything out, and charging was
    one of the troubleshooting that has solved an issue like this with many people I haev assisted in the past.

    Happy gaming!
  8. TifaParker Win User

    Controller problem!

    Awesome! Yes, let it charge for a day, get back to me on here if anything changes. Hope it works out for ya! Also, let me know how long ago you got your console with this controller. Good luck!
  9. x24hrs2livex Win User

    Controller problems.

Thema:

Controller Problem

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