Controller / Microphone issue.

My controller / microphone are not working on the Xbox One. If I am using the controller with batteries, or with the charge pack (plugged in charging or not) I am able to use the controller fine, but whenever I am in a party everyone can hear me but I cannot
hear anyone through the headset. If I put the cable into the controller and use it like a wired controller, I am able to properly communicate with everyone but only sporadically as the controller repeatedly connects and disconnects completely, meaning I can
neither communicate with my party of even use the console consistently. If I use the controller wirelessly (or wired but into the charge pack) I can hear my party if I disconnect my microphone from the controller completely, but of course I cannot actually
talk to my party this way.

I have tried replacing the cable and this is not the issue. I have tried everything on the support page for the controller disconnecting / connecting repeatedly except for testing out a new controller as I cannot really afford one right now, and honestly
I don't think I should be expected to purchase a completely new controller just to troubleshoot this one. I have been using the controller / console / microphone fine for months and these issues just started up.

:)

 

Help!!! Controller detects mic when mic is not connected ,cant speak throught kinect and speaker icon wont go away!!! HELP!!!

If there is definitely nothing in the microphone port then you will have to replace the controller as it is an issue with the controller.

 

bluetooth headset + gears controller not syncing

Is the microphone socket on your controller blocked by anything or has a previous wired microphone lead snapped while in the controller? The reason I ask this is because any wired microphone will not let a wireless microphone connect to the controllers player
number. If it looks clear, start up an Xbox Live party and check if it says a microphone is connected without turning on your wireless microphone, if it says a microphone is connected then there's the issue. If it's possible I would return it to the retailer
you bought it from for an exchange.

 

Hi there Ruzhyo2000,

There are many reporting issues with wireless controller issues as well as chat issues. I'm am also having negative experiences to date with what you describe on three different controllers. I cannot offer a fix but I have found that playing wired seems
to be the best option until this is fixed.

I took my batteries out as it sometimes causes the controller to try and connect wireless and would not re-sync. Sorry....but I contacted support and other than replacing your controllers, there was not a suggestion offered that resolved my issue. Make
sure you trouble shoot and try a hard reset as well if you have not done so.

Xbox One Wireless Controller Help | Fix Your Xbox One Controller

I cannot confirm if replacing the controller will work for you, but it did not work for me.

 

Also experiencing same issue as now one of my controllers won't even link to my Xbox one. There is even hard line issues while playing COD:AW. Microphone will either be muted to others or not sinc up as well as if batteries die in a match your controller
doesn't reconnect when batteries replaced or cord reconnected.