Controller Menu Button Not Working / MS support site not working / Very disappointed on ...

Discus and support Controller Menu Button Not Working / MS support site not working / Very disappointed on ... in XBoX on Consoles to solve the problem; The menu button is inoperable on our brand new Xbox One controller making playing most games very difficult. I'm unable to find any support number,... Discussion in 'XBoX on Consoles' started by lostriver70, Dec 25, 2014.

  1. lostriver70
    lostriver70 Guest

    Controller Menu Button Not Working / MS support site not working / Very disappointed on ...


    The menu button is inoperable on our brand new Xbox One controller making playing most games very difficult.

    I'm unable to find any support number, the chat line is a 116min wait, and the online support workflow breaks with an error message when I select the "other" option.

    I have two very disappointed kids on Christmas morning and am myself very disappointed with Microsoft's lack of quality control and inability to effectively provide technical support. This is NOT what I expected after spending $500 for an "upgrade" to the
    360.

    :)
     
    lostriver70, Dec 25, 2014
    #1
  2. Email Verification Not Working

    Agh!!! Not working for me!!! Someone from Microsoft… you should be monitoring this especially on Christmas. Very disappointed little boy.
     
    StalwartComic35, Dec 25, 2014
    #2
  3. Mister Maka
    Mister Maka Guest
    Xbox one controller

    Hey there EXxon VeNoMZz.

    Are you certain you're not accidentally pressing the Xbox button on the controller? The menu button should be working like the start button on an Xbox 360 controller. Do you have a different controller you can test?
     
    Mister Maka, Dec 25, 2014
    #3
  4. JOEZILLA-F3713C3E-C0 Win User

    Media Remote

    I hope there's a new update for the media remote for better functionality of the bluray player, menu buttons work perfectly if using the xbox controller, but using the remote hitting play/pause twice just to bring up the menu and selecting scene or main
    menu., plus no quick way to get rid of the menu feedback unless using a controller. While movie is playing. Disappointed so far in M$
  5. Pocket Fox AU Win User

    Xbox One Media Remote - Pop-up/ Start Menu buttons do not work during Blu-Ray playback

    Mmmhmm very disappointed the remote doesn't allow pop up menu or menu.

    These are ESSENTIAL buttons for DVD and Blu-Ray DVD playback.
  6. Lord Raven Baja Win User

    very disappointed with MS

    Absolutely, but it's now been 24hrs and I still have not received a response.

    I understand that we are all responsible for the content we put onto our Xbox. It's just unfortunate that he has to learn that people on the internet suck. Most of them are out to get you in some way. "Buy this", "sign up for this free blog so we can
    spam you for life", "put in an application for a job and get spams the rest of your life", "help me get my $10 mill by giving me your credit card info", "here is a free map that contains a mod that will get you banned from Xbox Live"....... It has provided
    pcs of crud a means to reach more victims.

    I just gave the speech to both of my kids, AGAIN, not to trust anyone on the internet, EVER!!! We've only let our 15 yr old on the internet in the last 6 months. In that time, he's picked up over 200 virus's, 3 intrusions, 1 attempted take-over of the
    PC, and now a mod that got him kicked off of Xbox Live. I don't know if I'll ever let my younger son on the PC.

    Still, very disappointed with MS at the lack of response. In addition, the fact that a child that has restrictions up the waazooo on the Xbox can upload a mod that will get him banned is convenient neglect by MS (since this allows them to obtain additional
    funds). If the system forced him to get me for a password like it does for most Disney movies, this would have never happened.
  7. Fyer Win User

    very disappointed with MS

    [quote user="Lord Raven Baja"]

    I've been trying to figure out why my son's Xbox account was banned for life now for over 24hrs, and still have not been given a response from Xbox. Then, in typical fashion, the admin of this site closed out my original string and told me to go to a different
    forum for an answer, which I did yesterday and still have not received a response. All and all, this is the appropriate forum to discuss my issue.

    [/quote]

    I am not an Admin of the site, I am a Moderator. I did close your other thread as we do not allow discussion for suspensions or bans. There is a designated forum for those type of posts. You're just going to have to wait until they respond to you. Like
    I said in
    the last thread you started
    you need to post
    here
    . If you did then you need to wait for a reply. Now if you have any questions feel free to PM me. (little envelope under my post)
  8. Lord Raven Baja Win User

    very disappointed with MS

    It's been 2 days now and I still have not been given a reason for my son's account being banned for life. I was very clear on my forum request that the email address that they have for his account is a dead account, but mine is good.

    PS3, here we come! I bet Sony loves MS for their customer service.
Thema:

Controller Menu Button Not Working / MS support site not working / Very disappointed on ...

Loading...
  1. Controller Menu Button Not Working / MS support site not working / Very disappointed on ... - Similar Threads - Controller Menu Button

  2. Controller suddenly hyper sensitive in menu and in game.

    in XBoX on Consoles
    Controller suddenly hyper sensitive in menu and in game.: All of a sudden my controller is hyper sensitive in both the xbox home and in game. All directional buttons and sticks. Ive power cycled everything, checked for updates and scoured forums. I can...
  3. For Some Reason My Im In The Menu Ready To Restart,Turn Off Or Turn off my Controller The...

    in XBoX on Windows
    For Some Reason My Im In The Menu Ready To Restart,Turn Off Or Turn off my Controller The...: It is in a very glitchy font with weird fonts and letters [img] d6522446-4f35-42fe-8464-dc6cc5e23b32
  4. Controller right stick in menu

    in XBoX on Windows
    Controller right stick in menu: Hey, my right stick stopped working, everything is ok in games, but in the menu it doesn’t work at all. In the accessories it shows that it works, and when changing the sticks from left to right -...
  5. Faulty elite controller menu button

    in XBoX on Consoles
    Faulty elite controller menu button: I went to go use my elite controller then it started freaking out. I can't use the menu button. So I went see the problem then it said that l'm clicking it even tho l'm not. I even took it apart...
  6. My Xbox Series X controller cursor drifts upwards uncontrollably in menu screen. Any thoughts?

    in XBoX on Consoles
    My Xbox Series X controller cursor drifts upwards uncontrollably in menu screen. Any thoughts?: My Xbox Series X controller cursor drifts upwards uncontrollably in menu screen on SOME games, but not all games. And the drift doesn't occur during actual gameplay. Any thoughts on this? Is this...
  7. Xbox menu problem controller

    in XBoX on Consoles
    Xbox menu problem controller: hi controllers move twice in the menu really fast whn i move joystick once um no problem on testing on xbox app nd no problem when in games using 8bitdo ultimate controller wired for Xbox...
  8. Controller suddenly turns right on the Xbox menu, ALL Apps and ALL games. The controller...

    in XBoX on Consoles
    Controller suddenly turns right on the Xbox menu, ALL Apps and ALL games. The controller...: Hey, been on the platform for as long as I remember. Anyways I have been experiencing an issue i haven't seen before anywhere. My controller's right stick input just sticks right, making it...
  9. My right toggle ( on both controllers) wont move on menu screen or in game but registers...

    in XBoX on Consoles
    My right toggle ( on both controllers) wont move on menu screen or in game but registers...: My right toggle ( on both controllers) wont move on menu screen or in game but registers input at configure controller screen, Ive tried with 2 controllers and only get action at test screen? Ive...
  10. everytime I'm playing Control Standard Edition it crashes when I press the menu or escape...

    in XBoX Games and Apps
    everytime I'm playing Control Standard Edition it crashes when I press the menu or escape...: everytime I'm playing Control Standard Edition it crashes when I press the menu or escape key. Please help. 06745f16-7e33-46fe-be3b-b324d340813c