Controller keeps disconnecting. Where to raise complaint?

Hello @QuietBuilderr, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

Update your Xbox Wireless Controller | Xbox Support

If the issue still persists , you can place a replacement order for your controller using the link below:

Request an Xbox controller replacement | Xbox Support

If you are unable to create the order on that link please contact our live support:

Contact us | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards.

Thanks for the reply.

Yes, I understand that the Terms and Conditions state how long the code is valid for and if the balance had expired a month ago I would understand but as it's just two days it seems a bit harsh to not extend the lifetime of the balance. Also, it isn't particularly
easy to find when your balance is actually due to expire.

Ya the feedback forums from them. forum hub

Thrre nothing ms can do as giftcards do have promotional points do have expiry

Usually a 1 year after issue

They cant extend it all services have terms and conditions you actually have to follow

My first question would be, did you file a complaint on him, or a review? If it was just a review, his rep likely fell to a level where his communications abilities are limited. In this case, he just needs to raise his rep by playing fair and keeping things
clean, or by getting positive reviews. If you filed a complaint on him, and he did receive a comm ban, he will have to wait until the ban is lifted. The thing in this case is, if you filed an untrue complaint, it was not you that caused the ban. All complaints
are investigated, and if the complaint is found to be false, no action would have been taken.

Hi DJ, my name is Jhon and it will be a pleasure to help you.

It is very unfortunate what happened to you, I am very sorry since another player in the Microsoft community knows how frustrating this can be, what they tell you in the previous message is true but for now the best thing I can recommend is that you communicate. with Microsoft technical support through the following link:

https://support.xbox.com/contact-us

There you will find different contact options, you will be able to express the problem you present and they will probably provide you with better help and better manage your case.

Remember that this is a public forum where we are just gamers like you helping others with basic problems but we are not Microsoft employees.

I really hope your problem is solved soon, I wish you good luck.
Jhon