Controller keeps breaking

GoluckyHorse750 · Jul 11, 2018

I had recently bought a Xbox one controller red edition. I had it maybe 4 weeks and the joystick in the right bottom happens to break so I have taped it up with blue patients tape I don't think I have it under warranty I'm tying to figure out why it brokeso
easy before the red one I had got I had a original black one and you no come to think about it my left joy stick on that had broke and that y I bought. The red edition I figured it might have better quality. . I was wrong. I'm just sayijng maybe you can fix
that issue. We're the joy sticks. Do t break off or don't move out of socket. So fast or nothing now I have to admit I got the black controller when I bought the Xbox one back around Xmas it last for a good 4 to 5 months. Now the red one. Made me a little
upset but other then that y'all are the best maybe one day I will get another controller and hopefully it don't break on joystick so easy. But time will tell. Thanks for reading in concern to this matter have a great Day.

L: 316 742 0797 my address 2723 s Topeka apt 101 Wichita ks

67216

:)

Mister Taurus · Jul 11, 2018

My controller keeps breaking

Hi there!

We appreciate you reaching out to us. We have many controllers here in the office and rarely have to replace them, so we can't really speculate on this. We're sorry to hear this keeps happening, but we're glad to hear that you're able to have these insured
by your local retailer.

ash197109 · Jul 11, 2018

My controller keeps breaking

help ! Ive now broken 5 controllers ..left stick everytime same problem , i have it insured with game so not a financial thing , its just so embarresing going in there explaining i broke another 1 through everyday game play ( i have been a gamer 4 30 years
and have never broken a controller the most recent being a 360 ,never a problem ? I play fifa when this happens ..oh xbox 1 s by the way ...is this happening to anybody else ? I dont think its inferior components just the smaller design perhaps ????

Itilianm0nst0r · Jul 11, 2018

please call support directly, and a reminder this is a public fourm and you should not post your address as a safety concern

JustAnotherJay · Jul 11, 2018

You can contact
Microsoft Support and select Controllers under "More Topics" to see the available support options.

FAKIR101 · Nov 4, 2018

you can call 18004myxbox and set up a repair order

FAKIR101

you can call 18004myxbox and set up a repair order

JustAnotherJay

You can contact
Microsoft Support and select Controllers under "More Topics" to see the available support options.

Itilianm0nst0r

please call support directly, and a reminder this is a public fourm and you should not post your address as a safety concern

IamLegion01

This topic keeps being closed after similar replies about changing batteries or updating software, what I can't understand is why a company like Microsoft is not smart enough to make sure the controllers they produce can actually stand up to a little wear.
I've have my xbox one for less then a year, and not hard on my controllers and yet it started to act up, drift in the right stick, b button not working properly or at all. And you have the same stupid replies from them, have you done this, you should check
this. Why don't you go back and make the xbox 360 controllers work for the xbox one, same for the user interface, , which is my less confusing and user friendly. No you tell us to replace the controller, why only a 90 day warranty, really that's faith in your
product. Sad from such a huge company that you don't think of the people you rely on to buy your product.

FearedNightmare

Have you made sure that your console is on Energy saving mode ? This should prevent you from having to powercycle your console when a disc isn't being read properly.

support.xbox.com/.../learn-about-power-modes

Controller keeps breaking