Controller issues

Hey guys, completely new to all of this so apologies if you have been asked this before.

Basically my console is 6 months old, never had any problems with it and to be honest it hasn't had a great deal of use. Got a couple of new games for Christmas which I have gone to play but my controller appears completely dead, holding the Xbox button
is doing nothing. Thinking it was a problem with my controller I borrowed my neighbours to test and that also won't even turn on now. I've searched online for a solution and think I've tried everything but no use. Interestingly, when I connect the controller
with a usb cable and press the Xbox button, it does flash for about 5-10 seconds and then just fades back to black, and this happens on both controllers.

Does anyone have any ideas?

Thanks in advance

:)

 

Controller issues

Hey there pollock1978! Since this thread is dated back nearly a year, could you please create your own thread in this forum detailing your issue? This will allow us to help you out individually and leave the OP be. Thank you!

 

Controller issues

[quote user="Jenny Wartz"]

Must have been right after the 12 kill game with the stakeout...........

[/quote]

Bah. That thing sucks. I think that tripled my amount of all time shotgun kills.

"Happy Drinking"

 

If you're using a play and charge kit, have you tried putting normal batteries in. If not, you might need to check for an update if you haven't already. A quick fix might be as it's flashing, replug it back in. I had the same issue and that fixed it. No
clue why this happens though.

 

I would try taking the controllers to your neighbors house and plugging them into his console to see if the same thing happens. if you are able to navigate at all try to check for an update for the controllers while plugged in. to do this go to settings>all
settings>Kinect and devices>devices and accessories>select the controller> on the left side it will either say update now or no update available.

if this fails I would contact phone support to see if they have a resolution for you.