Controller is Moving up by itself.

Discus and support Controller is Moving up by itself. in XBoX on Consoles to solve the problem; I agree 100 % these problems should be called in and repaired I'm debating to change to ps4 I've always had an xbox but I can't even get playing it... Discussion in 'XBoX on Consoles' started by Thomanji, Jan 5, 2016.

  1. TR0UTBAKE
    TR0UTBAKE Guest

    Controller is Moving up by itself.


    I agree 100 % these problems should be called in and repaired I'm debating to change to ps4 I've always had an xbox but I can't even get playing it properly. I brought my 2 controllers back and they exchanged them and one broke that day again. I contacted
    them threw live chat they said we don't know wetherspoons it's been damaged in the shipping haha and assured me it wouldn't happen again. How can they assure this?? I went online and seen a load of people with the same problem.. my next step is to send both
    my controllers to xbox and let them fix it and if it happens again I'm sending the whole lot back.
     
    TR0UTBAKE, Jan 11, 2016
    #16
  2. G0llyGeee
    G0llyGeee Guest
    Been playing Xbox for 10 years and have never had this issue... Just sayin...
     
    G0llyGeee, Oct 31, 2018
    #17
  3. Thomanji Win User

    Controller is Moving up by itself.

    @KLRSKIR nobody discussing any self repairs as you probably can see if you read English. We are discussing the incompetence of Microsoft to create a quality product as the competition apparently can. I guess its not really a surprise looking back on Microsoft's
    history. Of course if there would be the minimal of corporate responsibility Microsoft would comment on the issue on hand instead of threatening people that they get penalties discussing solutions to the failure of this company. it really is a disgrace.

    @TROUTBRAKE Well, even though you have a problem with your products as you can see Microsoft had its bulldogs in the forum ensuring you do not find a solution to resolve the issue so that you have to spend more money with them because Microsoft it to concerned
    on hiding their failure to create a quality product and does not care dirt on the experience you have unless you are a shareholder.

    There are 224 discussions about the same problem which exposes a serious flaw in this product and Microsoft should recall it or the lest it should do is to issue a store credit to affected people. Any other company would be forced to rectify the issue but
    M$ seems to be above the law.

    forums.xbox.com/.../default.aspx

    Interestedly enough there are Microsoft staff on violation of the Code of Conduct by suggestion self-=fix to users. I hope that @FearedNightmare and @KLRSKIR tell Mister Quimby that he is in violation of its employers rules and regulations.

    forums.xbox.com/.../1846667.aspx

    Mister Quimby - Official Staff

    Here is another "Ambassador" violation the rules by suggestion how to fix the controller.

    forums.xbox.com/.../2103746.aspx

    ULtimate UAV - XBOX LIVE Ambassador and Enforcement United

    I hope you will point out to them that this is apparently not allowed.
  4. KLRSKIR Win User

    Controller is Moving up by itself.

    Just to clarify a little more, "any" discussion of self-repair is not permitted on these forums. We appreciate your cooperation.
  5. Thomanji Win User

    Controller is Moving up by itself.

    @FearedNightmare this is the official response from Microsoft? Members are not allowed to find a way to repair products that Microsoft dumbed on its loyal users for lots of money? Instead of suggestion a resolution you threatening the community. This is
    quite sad. maybe Microsoft could suggest something to make good to their failure to deliver a working product, how can this flaw have fallen trough the cracks, are the testes so incompetent or was this an attempt to boost sales by making things break after
    6 months conveniently after the unusual short grantee time frame.

    We are discussion solutions here because we hoped for a response from Microsoft on what to do. You can be sure that non of the users want to repair anything themselves. We just want to be able to play our games with an accessory that works. However, Microsoft
    ignores our cries for help. The least I would have hoped for is a coupon towards a new controller or something that shows that Microsoft is dedicated it its users and a goodwill gesture to say that you are sorry for selling us a flawed product. I understand
    this can happen because you also relay on a 3rd party and probably your quality control department was not doing its job right. So the least you could do is to resolve your mistake. I am a business man and if any of my employees mess up, I as the principal
    have to resolve the issue. It really is a disgrace that the official response seems to be that the consumer should simply buy another $60 controller, maybe Microsoft thinks that everyone out there is a billionaire, but for the normal consumer $60 is a lot
    of money to pay every 6 months.
  6. Thomanji Win User

    Controller is Moving up by itself.

    Non of this applies to a faulty controller or M$ has to be clearer.

    "Including any threads or posts regarding modifying the way your Xbox operates such 'modding' and/or 'chipping' your Xbox or otherwise altering the way it is intended to operate. This includes ANY discussion of self-repair."

    This specifically talks about the Xbox and modding. Please do not make assumptions on the legal meaning. No one is suggestion any mod or self fix. We simply suggestion that Microsoft should clean up its mess and be a responsible company that cares about
    the people they buy their stuff. As a gamer it should be in your interest to find a solution instead of being a busy body legal expert fighting for your employer.

    It also seems to me that Microsoft staff is discussing self fix all the time. In fact a official moderator suggested that I fix it myself. They told me to take the battery out, restart my console, update firmware. etc. So it seemed to me that Microsoft violated
    the policy by suggestion ways to me to fix it myself. Of course all fixes were all a joke, because they know very well that the only fix is to give them another $60.

    How sad for a gamer to fight fellow gamers in finding a solution to this serious problem.

    I guess you have no problem if Microsoft messes with your JoyStick.

    You will read much more on this in the comping weeks in various Gaming magazines that we write for.
  7. Shinho72 Win User

    Controller is Moving up by itself.

    I have exactly the same issue with my day one edition controller, constantly drifting up!

    Microsoft will just say 'Go buy a new one' past the 90 days It's Rubbish ..I know.
Thema:

Controller is Moving up by itself.

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