Controller/Headset

x Cez x · Jan 2, 2015

If I unplug my headset, (not just the stereo plug in, the jack into it as well)

If I then plug it back in I get either no sound or can't talk.

If I then take the stereo jack out, and plug it back in, my xbox controller just completely stops working, It won't move or do anything on the xbox (this has happened with both my controllers, both are up to date - yes I have checked as well!)

Even if I take the battery out of my controller, unplug everything and reapply power, it still sits there doing nothing, I have to completely power down my xbox, and the restart it to get anywhere...

My mic then works afterwards too though. (y)

Condensed version:

I can't pull my headset out and put it back in. Sound/Voice wont then work (sometimes won't work the first time anyway)

Pulling stereo adapter out makes controller useless.

:)

BuffaloBuns · Jan 2, 2015

Xbox One Chat Headset not turning on

BOught a stereo headset as well as a new controller. wouldn't you know- the old headset works fine with the new controller and the new headset doesn't work with old controller.

Problem- DEAD controller headset port.

Zaccykins · Jan 2, 2015

xbox one controller disconnects with headset

okay, so i was playing on my xbox one when my controller disconnected. the controller then didn't turn on until i took the headset out. so now my controller will only turn on if there is no headset.

in short: with my headset in my controller will not turn on, without the headset in, the controller will turn on and play perfectly

x Cez x · Jan 2, 2015

Update. Controller stops working when I unplug it from charging with the xbox too.

Pulled the battery from the back of the controller and re-turned on.

Still nothing.

x Cez x · Oct 31, 2018

So close to just trading this in and getting a PS4. I swear to god.

El Mago tv

Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly to the controller (in the expansion port for a headset or the 3.5-mm port for a 3.5-mm chat headset).

Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller. For a 3.5-mm chat headset, the
mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.)

BuffaloBuns

BOught a stereo headset as well as a new controller. wouldn't you know- the old headset works fine with the new controller and the new headset doesn't work with old controller.

Problem- DEAD controller headset port.

Sanana94

Hey there, It can easily be that the jack on your controller/headset is broken.

I'm going to list a few things to try (if you can).

1) Try the headset in another controller.

2) Try the headset in another device.

3) Try another headset in the controller. (for example your phone headphones)

If the headset works in another device, than it might be your controller.

If the headset works in another controller, than it's your controller for sure.

If another headset works in your controller, we can also assume that headset/jack is broken.

Let me know

InsectCentaur37

Try to use the headset to another controller.

If your headset works to another controller, then it is an issue with your controller that might need to be replaced or repaired.

You can try first to use another headset to the controller ( the one where your headset it not working ) to see if it is an issue with the headset.

El Mago tv

Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly to the controller (in the expansion port for a headset or the 3.5-mm port for a 3.5-mm chat headset).

If you have a 3.5-mm chat headset, never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.

Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller. For a 3.5-mm chat headset, the
mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.)
Increase the audio. If you're using a headset plugged into the 3.5-mm port, go to Settings, choose Devices & accessories, and then select your controller and adjust your audio options.
Try using a different controller or headset to check for a hardware malfunction.
Update your controller to make sure you have the latest software. See Attach an Xbox One Chat Headset to an Xbox One Wireless Controller.

Controller/Headset