Controller/Headset connection issue

Discus and support Controller/Headset connection issue in XBoX on Consoles to solve the problem; When using the controller using wireless or wired, if the controller gets disconnected when turning it back on it will not detected the headset, takes... Discussion in 'XBoX on Consoles' started by GradientWizzard, Jun 29, 2017.

  1. GradientWizzard
    GradientWizzard Guest

    Controller/Headset connection issue


    When using the controller using wireless or wired, if the controller gets disconnected when turning it back on it will not detected the headset, takes about 3-4 times of unplugging and plugging it back in for it to actually work, sometimes you have to view
    party aswel

    :)
     
    GradientWizzard, Jun 29, 2017
    #1
  2. Waynej
    Waynej Guest
    Recieved my New Xbox One from UPS...and can't play it lol

    I too have been having the issue with controller losing connection. It happens for a few seconds then reconnects, I also have an issue with the headset, sometimes I can't be heard in chat and have to unplug then plug it back into the controller.

    I still have the headset issue, but since the Feb update I have yet to encounter the controller sync issue since. I'll keep an eye on it, but was only intending to try and replace the Day One controller and possibly the headset... is swapping out the console really necessary?
     
    Waynej, Jun 29, 2017
    #2
  3. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Xbox One - Controller Problems

    I will pass on some information given to me this, will mitigate the issue but not completely solve it,
    -ensure LOS from controller <-> console
    -update your controller's firmware
    -use fresh batteries
    -don't use the stereo headset adapter
    -avoid connecting a headset completely for best results
     
    SPITFIRE-SIX, Jun 29, 2017
    #3
  4. WUIJIBOBO Win User

    Xbox One Headset chat

    Is the headset wired or wireless? If the headset is wired, it could be an issue with the cable connecting the headset to the controller.
  5. ISS Enterprise Win User

    Having problems with my wireless headset.

    When connecting a wireless headset and a wired controller, connect the controller first, then the headset. The issue you described may simply have been the headset's battery being too low after the intial use.

    Please try to connect in the order described and report back.
  6. MattyMidway Win User

    Xbox Stereo Headset playback problem

    Smash, a stereo headset should be producing sound in both ears unless the media you're viewing is only supposed to be in your right ear. The issues could lie in the connection for the headset to the controller, the wire connecting the headset to the controller
    or the headset itself. Is it only happening in game or is it all of the time?
  7. NewBlacksmurf Win User

    So my chat headset that came with my new Xbox One (Cod AW bundle) will literally not fit in the controller

  8. XBF Crystal P Win User

    headset not working on xbox on controller

    Hey there GiraffeBoy,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting a headset via Xbox One controller.



    I recommend trying the following articles:




    If the problem persists:

    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain. If that fails, the controller will
      need to be replaced.
    • Try using a Headset Adapter for compatibility issues.

    Try this out and let us know the results.
Thema:

Controller/Headset connection issue

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